Global Flexi fares
Booking changes
Permitted
Booking change fee
No fee except: in event of no-show, NZD $300 change fee applies
Service fees for making booking change
Payable (unless changing online)
Additional fare difference for booking changes
Payable
Booking cancellations
Full refund prior to departure (if changed from Global Sale or Global Saver fare, only upgrade portion is refundable minus cancellation fee)
No shows
Booking change permitted following no-show subject to NZD $300 change fee
Name changes
Not permitted
Airpoints Dollars™ & Status Points
Accrued (unless ticket purchased with Airpoints Dollars)
Checked bag
Baggage allowance differs depending on the route selected and operating airline(s). For baggage information that is specific to your selected journey, please select 'Baggage info' from the flight details section of the booking process, or refer to your electronic ticket.
Meals and drinks
Included
Standard Seat Select
Included
Fare rules
Global Flexi