Global Sale fares
Booking changes
Permitted prior to departure
Booking change fee
NZD $50 per one-way journey
Service fees for making booking change
Payable (unless changing online)
Additional fare difference for booking changes
Payable
Booking cancellations
Non-refundable
No shows
Results in cancellation of one-way fare. No refund
Name changes
Not permitted
Airpoints Dollars™ & Status Points
Accrued (unless ticket purchased with Airpoints Dollars)
Checked bag
Baggage allowance differs depending on the route selected and operating airline(s). For baggage information that is specific to your selected journey, please select 'Baggage info' from the flight details section of the booking process, or refer to your electronic ticket.
Meals and drinks
Included
Standard Seat Select
Economy: Available for purchase
Premium Economy: Included
Fare rules
Global Sale