Sales Audit ADM Dispute Form

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Sales Audit ADM Dispute Details

Agency Name

Ticket Nbr

Contact Name

Contact Phone

ADM Nbr

IATA Nbr

Contact Email

Clear reason for reversal request *

(Character limitation of 1260 characters or 15 lines)

Copy of relevant proof to back up dispute e.g. copy of full PNR history, wing tips, fare rules, authorities, nett deal code etc.
Details of any previous communication with Air New Zealand and/or GDS helpdesk (Galileo, Sabre, Amadeus e.g. name, date, time whom spoke with and outcome(s))

Send to:

Sales Audit - Revenue Risk, Financial Shared Services
nz.support@wns.com
Attn: Sales Audit Disputes

Priority Processing will be given to any ADM dispute that Sales Audit receives within 14 days of ADM issue. Due to the nature of Audit memos, all disputes must be in writing. Sales Audit will endeavour to resolve all audit disputes within 10 days of receipt.