The following stores remain in operation under the new ownership of GP Holiday Shoppe, soon to be rebranded as helloworld.

  • Ponsonby - (09) 360 1228
  • Manukau - (09) 261 2567
  • Hamilton - (07) 849 0449
  • Napier - (06) 833 7243
  • Palmerston North - (06) 355 0382
  • Wellington - (04) 471 1019

If you have an existing booking with one of these six stores, please contact them directly.   

If you have an existing booking with any other store, please contact the
Air New Zealand Holidays Transition Team:

  • Freephone: 0800 737 767 and press 2 to select the store where your booking was made
  • Phone: (AKL) 09 337 5650
  • Email: holidays.stores@airnz.co.nz

For all other queries, including baggage, Airpoints™, Special Requests, or Air New Zealand Travel Information please phone the Air New Zealand Contact Centre on 0800 737 000.

Frequently Asked Questions: