Air New Zealand.

Contact Details

Our 0800 737 737 number has 2 options available:

  • Press option 1 for pet transportation within New Zealand
  • Press option 2 for our National Cargo Administration Office

Operational Hours are:

Pet Transportation Option 1
09:00 - 4:30pm Monday - Friday

National Cargo Administration Office Option 2
08:00 - 4:30pm Monday - Friday

NB: If you reach our offices outside of our operational hours, please present your freight to the National counter at your local airport.

Regional Airport Contact Details

Click on the PDF below to download a list of all airport contacts.

Regional Airport Contact Details

Consignment Report - for Industry use only

Download a copy of the incident form.