| Cardholder fee description | Fee value (NZD) | More information |
| OneSmart Account Activation | No charge | There’s no charge to activate your OneSmart Account. |
| Monthly Account fee | $1.95 | There’s no charge if you load $500 New Zealand dollars or more, per month1. Only deducted if you have funds loaded in New Zealand dollars. |
| Account Inactivity fee | $1.95 | If the balance of your New Zealand dollar Currency Wallet is nil, and there is no activity on your OneSmart Account including foreign Currency Wallets or fees for the preceding three months1, this fee will be deducted from any funds loaded to your Currency Wallets at the OneSmart Conversion Rate. |
| Loading funds |
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| Via bank transfer |
$1.00 | Each time you load funds from a bank account. |
| At retail partners (To be available in the future from a date to be advised) | $1.00 | Each time you load funds at selected retailer partners. |
| Managing your foreign currency |
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| Activating a Currency Wallet | No charge |
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| Transfer funds between Currency Wallets | No charge |
Funds will be transferred between Currency Wallets at the OneSmart Conversion Rate |
| Currency conversion fee (Unsupported Currencies) |
2.50% |
If you make a purchase or use an ATM in an Unsupported Currency the transaction value will be converted into New Zealand dollars at the MasterCard Conversion Rate and a currency conversion fee of 2.5% of the transaction value will apply. See section 5.4(b) of the OneSmart Account Terms and Conditions for an example of how this fee is applied. |
| Using your account |
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| At merchants |
No charge |
In store, online or over the phone where MasterCard is accepted electronically. |
| At ATMs2 | ||
| >International ATM withdrawal | No charge |
When you withdraw funds from an ATM overseas. |
| >Domestic ATM withdrawal | $1.50 |
When you withdraw funds from an ATM in New Zealand. |
| >ATM balance enquiry |
$1.00 |
When you request a balance from an ATM in New Zealand or overseas. |
| Purchasing Airpoints Dollars |
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| Purchasing Airpoints Dollars |
$1.95 |
When you use funds from your New Zealand Dollar wallet to purchase Airpoints Dollars for yourself. |
| Gift Airpoints Dollars | $1.95 | When you use funds from your New Zealand Dollar wallet to purchase Airpoints Dollars and gift these to another Airpoints member. You cannot gift to Airpoints Programme members who do not reside in New Zealand. |
| Mobile Services using Yap3 |
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| >Text - balance enquiry |
$0.10 |
|
| >Text - last transactions |
$0.10 | |
| >Text - transaction alerts |
$0.10 |
|
| >Text - OneSmart Account to OneSmart Account transfers |
$1.00 | |
| Other services |
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| Online - OneSmart Account to OneSmart Account transfers |
No charge |
|
| Email - transactions alerts | No charge |
Transaction alerts to you via email only |
| Customer Services |
No charge |
Visit us at www.onesmart.co.nz or call us on 0800 ONESMART (0800 663 762) |
| Paper statement fee | $9.95 | |
| Dispute handling fee | $9.95 | If you dispute a transaction with a merchant which proves unsuccessful |
| Account closure – refund handling fee | $9.95 |
Where you require a refund of your Available Balance in New Zealand dollars, cash or cheque. |
| Card replacement fee | $12.95 | |
| Express delivery fee | $25.00 |
1. "Month" means each period of one month starting on the date you Activate your OneSmart Account. For example, if you activated your OneSmart Account on the 7th of the month, you would need to load NZ$500 or more between the 7th of this month, and the 6th of the next month to qualify for the Monthly Account fee waiver.
2. Some ATM operators may charge a fee to withdraw cash from their ATMs which you may not be advised of at the point of withdrawing cash. Currency conversion fees apply.
3. Text message charges (domestic and international) from your mobile phone service provider will apply.
Need help? Browse this section for more information or call our OneSmart Customer Services on 0800 ONESMART (+64 9 444 0537).
MasterCard and the MasterCard brand mark are registered trademarks of MasterCard International Incorporated. Tap & Go and PayPass are registered trademarks of MasterCard International Incorporated.
Eligibility criteria apply. Bank of New Zealand (BNZ) is the issuer of the OneSmart Account. BNZ’s account opening criteria and account fees apply. OneSmart Account Terms and Conditions apply. BNZ's current Disclosure Statement and Qualifying Financial Entity Disclosure Statement may be obtained from any BNZ store or viewed at bnz.co.nz. This information is provided for New Zealand residents only. This offer of securities is only an offer to persons resident in New Zealand and is not available for subscription by any person outside of New Zealand.
