Air New Zealand offers Koru Cover, an international annual multi trip insurance exclusive to Koru, Gold and Gold Elite members.
This annual policy is ideal for frequent leisure or business travellers under 70 years of age.
Koru Cover provides more comprehensive cover than standard leisure policies, over 12 months for unlimited international trips providing the duration of each trip does not exceed 60 days.
- Covers unlimited trips for a year
- Up to 60 days on any one trip
- Comprehensive benefits
- 24/7 Emergency helpline
- Choose your excess
- Kids go free
- Bonus 50 Airpoints Dollars
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Premium and Excess
Air New Zealand Koru Cover provides you with a choice of either a $100 or $500 Excess. By selecting the higher excess you are rewarded with a reduced premium.
- Excess $100 - Premium $499
- Excess $500 - Premium $299
Note: A Family policy premium is double that of the individual policy. A separate excess and surcharge may be imposed by our medical team in respect of existing medical conditions.
Bonus 
50 Airpoints Dollars™
As a Koru, Airpoints Gold and Airpoints Gold Elite member we will give you a bonus of 
50 Airpoints Dollars regardless of the premium plan purchased.
Note: Airpoints Dollars will only be accredited to the account of first traveller named on this policy and will be credited within one month of your policy commencement date.
Comprehensive cover for your phone and laptop
We include a higher limit of $7,500 for Personal Computers and mobile phones. All other items have a single item limit of $3,000. And you can increase the cover for your valuable personal and business items (except bicycles), by paying an additional premium (to a maximum of $10,000 per item and an overall total of $30,000).
We also include cover for emergency business equipment hire, business clothing hire, golf green fees and alternative staff (arranging a replacement employee to complete the assignment for which you were originally sent)
Eligibility
Air New Zealand Koru Cover is available exclusively to Koru, Airpoints Gold and Airpoints Gold Elite members current at the commencement date of the policy.
Emergency Assistance 24/7
Air New Zealand Travel Insurance incorporates the services of QBE's own Worldwide Emergency Assistance team.
QBE Assist is a team of trained medical and insurance specialists available 24 hours a day, 7 days a week, whenever and wherever you need them.
The QBE Assist team support you with:
- Medical Advice and Assistance
- Medical Evacuation if required
- Urgent messages to your family or your Air New Zealand Holidays Store travel planner
- Assistance with replacement of lost tickets
- Re-scheduling of travel plans disrupted through document loss, or theft or medical emergency at home or overseas
- Introduction to lawyers for advice and representation in the event of unlawful detention
To contact QBE Assist please refer to the Emergency Assistance section.
Free Look Period
Our travel insurance is non-refundable but you have a 14 day free-look period from the date that you purchased the insurance.
QBE will refund the cost of the insurance - as long as the travel has not yet commenced, and you haven't made a claim.
Need Assistance Buying Insurance?
For personalised assistance you can also buy this insurance over the phone call 0800 354 834 or from any of our Air New Zealand Holiday Stores nationwide.
Got An Existing Policy?
If you bought a travel insurance policy (excludes policies bought with flights or holiday packages at airnewzealand.co.nz) you can login here with your e-mail address and password to review your policy and make amendments.
Your password was included in your policy confirmation email.
Other Things You Should Know
Air New Zealand international travel insurance is underwritten and provided by QBE Insurance (International) Limited.
