Air New Zealand offers a wide selection of comprehensive and flexible travel insurance policies for purchase anytime before you depart.
Whether you need specialised cover for pre-existing medical conditions, expensive personal items or cover for a deep water cruise holiday - our easy to use online application process is available 24/7.
And there are benefits over and above our other travel insurance products (integrated with flights):
- Buy additional benefits, e.g. for specified items or higher rental vehicle excess
- Customise whether you want no excess to pay (default is $100 per claimable event)
- Children under the age of 21 travelling with you (and listed on the policy) are also covered at no extra cost.
- View, extend and modify your policy online
Buy insurance online now
Emergency Assistance 24/7
Air New Zealand Travel Insurance incorporates the services of QBE's own Worldwide Emergency Assistance team.
QBE Assist is a team of trained medical and insurance specialists available 24 hours a day, 7 days a week, whenever and wherever you need them.
The QBE Assist team support you with:
- Medical Advice and Assistance
- Medical Evacuation if required
- Urgent messages to your family or your Air New Zealand Holidays Store travel planner
- Assistance with replacement of lost tickets
- Re-scheduling of travel plans disrupted through document loss, or theft or medical emergency at home or overseas
- Introduction to lawyers for advice and representation in the event of unlawful detention
To contact QBE Assist please refer to the Emergency Assistance section.
Earn Airpoints Dollars™
For every $50 premium spent this policy will earn you 
$1 Airpoints Dollar. Plus, for policies under $50 you will earn a minimum of one Airpoints Dollar.
Free look reriod
Our travel insurance is non-refundable but you have a 14 day free-look period from the date that you purchased the insurance.
QBE will refund the cost of the insurance - as long as the travel has not yet commenced, and you haven't made a claim.
Got an existing policy?
If you bought a travel insurance policy (excludes policies bought with flights at airnewzealand.co.nz) you can login here with your e-mail address and password to review your policy and make amendments.
Your password was included in your email confirmation, or you can request the password be sent to your email address.
Other things you should know
Air New Zealand international travel insurance is underwritten and provided by QBE Insurance (International) Limited.
