-
Gold Coast Explore New Zealand, Australia & Fiji!
-
nicolew31 said... Josh who took us on the jet boat ride, was fantastic! He really made the experience fun. The only negative was the check-in experience with another younger gentleman. We put our lifejackets on so as to be ready for the ride. There was nobody around, so we assumed it was okay. When he returned from wherever he was hiding, he told us to take the lifejackets off, as we needed to have a safety briefing first. Two seconds later, Josh came over and asked us to put our lifejackets on. I told him we had just taken them off because we needed to have a safety briefing first, to which he replied, that’s not correct. Absolutely unnecessary, putting on and taking off lifejackets twice… Felt like the guy at the check-in was on a bit of a power trip. I would’ve given five stars had this incident not occurred. Customer service is important! Try not to make your customers feel silly for no reason and also waste their time/efforts.
More Deals for You Customers who booked this also liked these amazing deals
Gold Coast Premium Hot Air Balloon Flight - Balloon Aloft
Go Ballooning - Hot Air Balloon Flight including Photos - Gold Coast & Hinterland
Copyright © 2024 Bookme Limited.
Delete your content?
This item will be deleted immediately. You can't undo this action.
Continue with Facebook