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Onsen Hot Pools - The Original Onsen Indoor Soak

The pinnacle of relaxation and comfort, Onsen Hot Pools offers total privacy and cleanliness in a breathtaking location high on the cliffs overlooking the Shotover River canyon.

Highlights

  • Idyllic private cedar-lined hot pools
  • Perched on the cliffs overlooking the Shotover River and amidst a stunning mountain range
  • A newly opened massage facility offering a high-quality boutique day spa experience
  • Private pools are heated to approx 38.3 degrees and each tub is in its own pool room with a retractable roof so you can enjoy the spectacular views no matter what the weather
  • What are you waiting for, enjoy a unique kiwi twist to a Japanese tradition!

While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax.

At Onsen Pools, we are very proud of the boutique day spa experience that we provide.

Boasting idyllic private cedar-lined hot pools overlooking the Shotover River, and a newly opened massage facility, the relaxation and pampering on offer here is second to none in the region, as endorsed by our Trip Advisor Certificate of Excellence for the last 3 years and our partnership with Tourism New Zealand.

Originally opened in 2007, Onsen is proudly New Zealand owned and operated, offering a unique kiwi twist to a Japanese tradition. Our private pools are heated to approx. 38.3 degrees and each tub is in its own pool room with a retractable roof so you can enjoy the spectacular views no matter what the weather.

Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools.

For the ultimate experience, you can also enjoy either a couples or individual massage and facial onsite.

Tandeki, the Japanesse word meaning indulgence where your pool booking comes with a selection of locally sourced New Zealand treats including Gibbston Valley wines.

2 Adults 8.30am $126.00 ((Price is per pool for 2 adults))
3 Adults 8.30am $174.50 ((Price is per pool for 3 adults))
2 Adults $126.00 ((Price is per pool for 2 adults))
3 Adults $174.50 ((Price is per pool for 3 adults))
3 Adults 5pm $198.50 ((Price is per pool for 3 adults))
2 Adults 5pm $150.00 ((Price is per pool for 2 adults))

What's included

  • 1 hour private hot pool
  • Towels
  • Complimentary glass of red or white Gibbston Valley wine or a complimentary glass of Gibbston Valley Methode Traditionelle
  • Local ales for guests who prefer a beer or non-alcoholic option
  • Select your own snack from a selection of New Zealand products – either a Whittaker’s chocolate bar, Kapiti ice cream or Proper hand cooked crisps
  • Return transport shuttle service if required

Duration

  • Allow approximately 1 hour for the whole experience

Restrictions

  • No children under 5 permitted

Legal Drinking Age Enforced

  • To consume Alcohol you must be over the legal drinking age. You may be asked to produce Government Issued ID to prove your age.

Notes

  • If you require snacks and drinks for your extra person you will need to pay on arrival $12.50

    Duration: You will have exclusive use of the pool room for 1 hour from the time you enter the pool room.

    Extras: (To be purchased upon checkout)

  • $32.50 Per Child - (min 5 years up to 11 years between 8.30am to 4pm only.
  • $37.50 For 1 Extra Adult
  • Location: 160 Arthurs Point Road, Arthurs Point, Queenstown

    Transport: Return transport from Queenstown is subject to availability, if you need transport, please contact us immediately after booking.

    *** IMPORTANT INFORMATION - PLEASE READ***

    Maximum of 4 persons per pool room (Adults & Children inclusive) eg: you can only add 1 extra adult/ child to the 3 person pool etc.

    Booking times: Please select your preferred timeframe from the calendar below. Onsen Hot Pools will be in touch shortly after your booking is made to confirm your booking time within the selected time frame.

    ***Please double check that your booking date is correct as booking demand is high and bookings are non-transferable once confirmed ***

  • ***Advanced booking required***

    24 hours notice of cancellation required. 4 hours notice of rescheduling required. New price includes towel hire. Clients must arrive 15 minutes prior to their booking time. Children 5 -11 years and no children permitted in the pools after 5.00pm. Where a booking includes children up to 5 people permitted in the pool.

    Further rates apply for pools booked from 5.00pm.

Available Bookings from June 15 to June 21

Change Dates

All prices are shown in NZD ($)

Mon 15 Jun
Tue 16 Jun
Wed 17 Jun
Thu 18 Jun
Fri 19 Jun
Sat 20 Jun
Sun 21 Jun

2spaces priced from:

  • 2 Adults $108.80
  • 3 Adults $139.90

2spaces priced from:

  • 2 Adults $108.80
  • 3 Adults $139.90

3spaces priced from:

  • 2 Adults $108.80
  • 3 Adults $139.90

3spaces priced from:

  • 2 Adults $108.80
  • 3 Adults $139.90

1spaces priced from:

  • 3 Adults $139.90
  • 2 Adults $126.00

Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

4.9

504 reviews

Showing all 504 authenticated Bookme reviews

Angela Uridge from Australia wrote on 25 September 2019

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Onsen got pools

Absolutely heavenly experience, a must do in Queenstown!

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Roxanne Claire V. from New Zealand wrote on 18 September 2019

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Stunning View

It was one of the best experience we had on out Queenstown trip. Very relaxing and stunning view. Hope they will have a deal with massage included. Great staff!

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Courtney Green from Australia wrote on 12 May 2019

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A must do

The views alone make visiting the onsen hot pools worth it. It was a wonderful experience, the staff are so lovely and the spa was relaxing what a wonderful way to start our trip to Queenstown. Cant wait to come back.

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Kryzll yhra Pontimayor from Philippines wrote on 20 April 2018

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Onsen tandeki hot pool

Worth every penny .I will definitely recommend it to my filipino friends .I also like how the staff really attended to our needs .Special mention to Zoie for being so warm and friendly ;)

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Thais from Australia wrote on 18 September 2019

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Amazing Experience

Very welcome by staffs. Great environment. Amazing view. Thank you!

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10:00 a.m.Thursday 13 July

Spaces Left

3 Adults 8.30am (Price is per pool for 3 adults)

    2 Adults 8.30am (Price is per pool for 2 adults)

      2 Adults (Price is per pool for 2 adults)

        3 Adults (Price is per pool for 3 adults)

          3 Adults 5pm (Price is per pool for 3 adults)

            2 Adults 5pm (Price is per pool for 2 adults)

              Qualmark certification

              What does Qualmark mean for you?

              When you see the Qualmark logo, your activity of choice is endorsed by New Zealand Tourism’s official quality assurance organisation and backed by leaders in the industry. It’s your trusted guide to iconic activities and experiences that are awarded for their exceptionally high level of quality, safety and sustainability.

              This activity has a Qualmark Award

              This award identifies a business with a high level of professionalism, a keen awareness of the impact it has on the environment and a commitment to a customer centric approach.

              This award is evidence of a sophisticated tourism business that consistently exceeds visitor expectations. Their proactive leadership and management ensure the business’s focus on continuously improving their economic, social and environmental performance to create genuine, constantly evolving and sustainable tourism experiences.

              This award recognises the best sustainable tourism businesses in New Zealand. It denotes exceptional customer experiences at the heart of everything the company does. This business is leading the way in making the New Zealand tourism industry a world class sustainable visitor destination.

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