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Onsen Hot Pools - The Original Onsen Indoor Soak

The pinnacle of relaxation and comfort, Onsen Hot Pools offers total privacy and cleanliness in a breathtaking location high on the cliffs overlooking the Shotover River canyon.

Highlights

  • Idyllic exclusive-use cedar-lined hot pools
  • Perched on the cliffs overlooking the Shotover River and amidst a stunning mountain range
  • A newly opened massage facility offering a high-quality boutique day spa experience
  • Private pools are heated to approx 38.3 degrees and each tub is in its own pool room with a retractable roof so you can enjoy the spectacular views no matter what the weather
  • What are you waiting for, enjoy a unique kiwi twist to a Japanese tradition!

While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax.

At Onsen Pools, we are very proud of the boutique day spa experience that we provide.

Boasting idyllic private cedar-lined hot pools overlooking the Shotover River, and a newly opened massage facility, the relaxation and pampering on offer here is second to none in the region, as endorsed by our Trip Advisor Certificate of Excellence for the last 3 years and our partnership with Tourism New Zealand.

Originally opened in 2007, Onsen is proudly New Zealand owned and operated, offering a unique kiwi twist to a Japanese tradition. Our exclusive-use pools are heated to approx. 38.3 degrees and each tub is in its own pool room with a retractable roof so you can enjoy the spectacular views no matter what the weather.

Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools.

For the ultimate experience, you can also enjoy either a couples or individual massage and facial onsite.

3 Adults $174.50 (Daytime Price per pool for 3 adults)
2 Adults $126.00 (Daytime Price per pool for 2 adults)
2 Adults $126.00 (Daytime Price per pool for 2 adults)
3 Adults $174.50 (Daytime Price per pool for 3 adults)
3 Adults $198.50 (Evening Price per pool for 3 adults)
2 Adults $150.00 (Evening Price per pool for 2 adults)
4 Adults $212.00 (Daytime Price per pool for 4 adults)
4 Adults $236.00 (Evening Price per pool for 4 Adults)

What's included

  • 1 hour private hot pool
  • Towels
  • Complimentary glass of the region's finest wine, beer or juice
  • Local ales for guests who prefer a beer or non-alcoholic option
  • Select your own snack from a selection of New Zealand products – either a Whittaker’s chocolate bar, Pure ice cream or Proper hand cooked crisps
  • Return transport shuttle service if required

Duration

  • Allow approximately 1 hour for the whole experience

Restrictions

  • No children under 5 permitted

Legal Drinking Age Enforced

  • To consume Alcohol you must be over the legal drinking age. You may be asked to produce Government Issued ID to prove your age.

Notes

  • If you require snacks and drinks for your extra person you will need to pay on arrival $12.50

    Duration: You will have exclusive use of the pool room for 1 hour from the time you enter the pool room.

    Extras: (To be purchased upon checkout)

  • $32.50 Per Child - (min 5 years up to 11 years between 8.30am to 4pm only.
  • $37.50 For 1 Extra Adult
  • Location: 160 Arthurs Point Road, Arthurs Point, Queenstown

    Transport: Return transport from Queenstown is subject to availability, if you need transport, please contact us immediately after booking.

    *** IMPORTANT INFORMATION - PLEASE READ***

    Maximum of 4 persons per pool room (Adults & Children inclusive) eg: you can only add 1 extra adult/ child to the 3 person pool etc.

    Booking times: Please select your preferred timeframe from the calendar below. Onsen Hot Pools will be in touch shortly after your booking is made to confirm your booking time within the selected time frame.

    ***Please double check that your booking date is correct as booking demand is high and bookings are non-transferable once confirmed ***

  • ***Advanced booking required***

    24 hours notice of cancellation required, 48 hours for group bookings. 4 hours notice of rescheduling required. New price includes towel hire. Clients must arrive 15 minutes prior to their booking time. Children 5 -11 years and no children permitted in the pools after 5.00pm. Where a booking includes children up to 5 people permitted in the pool.

    Further rates apply for pools booked from 5.00pm.

Available Bookings from May 11 to May 17

Change Dates

All prices are shown in NZD ($)

Tue 11 May
Wed 12 May
Thu 13 May
Fri 14 May
Sat 15 May
Sun 16 May
Mon 17 May

  • 2 Adults$126.00
  • 3 Adults $174.50
  • 4 Adults$212.00

  • 2 Adults$126.00
  • 3 Adults $174.50
  • 4 Adults$212.00

  • 2 Adults$126.00
  • 3 Adults $174.50
  • 4 Adults$212.00

  • 2 Adults$126.00
  • 3 Adults $174.50
  • 4 Adults$212.00

  • 2 Adults $126.00
  • 3 Adults $174.50
  • 4 Adults$212.00

  • 2 Adults $126.00
  • 3 Adults $174.50
  • 4 Adults$212.00

Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

4.9

567 reviews

Showing all 567 authenticated Bookme reviews

Min-Ji from New Zealand wrote on 19 July 2020

Beautiful and serene

We had an amazing time here soaking in the hot tub and looking over Shotover river. The staff were lovely, and the complementary juice we picked were delicious! Highly recommend doing after a day at Coronet Peak or Shotover Jet as it is quite close.

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Peter from New Zealand wrote on 14 March 2020

Excellent!

Excellent staff, excellent views, excellent bath - 100% recommended!

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Gea from New Zealand wrote on 11 March 2020

Fantastic private hot pools!

Onsen was fantastic! Well organised and beautiful! Would recommend to anyone!

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Hinerua Gear from New Zealand wrote on 10 March 2020

Ataahua

I reckon this is a must do in Queenstown! Helpful, friendly staff and of course the view to die for.

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Kirsty Hunt from New Zealand wrote on 14 July 2020

Kirsty from Auckland

So relaxing, clean, amazing service. Must do!

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10:00 a.m.Thursday 13 July

Spaces Left

3 Adults Daytime Price per pool for 3 adults

    2 Adults Daytime Price per pool for 2 adults

      2 Adults Daytime Price per pool for 2 adults

        3 Adults Daytime Price per pool for 3 adults

          3 Adults Evening Price per pool for 3 adults

            2 Adults Evening Price per pool for 2 adults

              4 Adults Daytime Price per pool for 4 adults

                4 Adults Evening Price per pool for 4 Adults

                  *This option must be made together with another price type.
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                  Qualmark Certification

                  This award identifies a business with a high level of professionalism, a keen awareness of the impact it has on the environment and a commitment to a customer centric approach.

                  This award is evidence of a sophisticated tourism business that consistently exceeds visitor expectations. Their proactive leadership and management ensure the business’s focus on continuously improving their economic, social and environmental performance to create genuine, constantly evolving and sustainable tourism experiences.

                  This award recognises the best sustainable tourism businesses in New Zealand. It denotes exceptional customer experiences at the heart of everything the company does. This business is leading the way in making the New Zealand tourism industry a world class sustainable visitor destination.

                  When you see the Qualmark logo, your activity of choice is endorsed by New Zealand Tourism’s official quality assurance organisation and backed by leaders in the industry. It’s your trusted guide to iconic activities and experiences that are awarded for their exceptionally high level of quality, safety and sustainability.

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