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Onsen Hot Pools - The Original Onsen Indoor Soak

4.9
613
The pinnacle of relaxation and comfort, Onsen Hot Pools offers total tranquillity in a breathtaking location high on the cliffs overlooking the Shotover River canyon

The pinnacle of relaxation and comfort, Onsen Hot Pools offers total tranquillity in a breathtaking location high on the cliffs overlooking the Shotover River canyon

Highlights

  • Idyllic exclusive-use cedar-lined hot pools
  • Perched on the cliffs overlooking the Shotover River and amidst a stunning mountain range
  • A newly opened massage facility offering a high-quality boutique day spa experience
  • Private pools are heated to approx 38.3 degrees and each tub is in its own pool room with a retractable roof so you can enjoy the spectacular views no matter what the weather
  • What are you waiting for, enjoy a unique kiwi twist to a Japanese tradition!

While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax.

At Onsen Pools, we are very proud of the boutique day spa experience that we provide.

Boasting idyllic private cedar-lined hot pools overlooking the Shotover River, and a newly opened massage facility, the relaxation and pampering on offer here is second to none in the region, as endorsed by our Trip Advisor Certificate of Excellence for the last 3 years and our partnership with Tourism New Zealand.

Originally opened in 2007, Onsen is proudly New Zealand owned and operated, offering a unique kiwi twist to a Japanese tradition. Our exclusive-use pools are heated to approx. 38.3 degrees and each tub is in its own pool room with a retractable roof so you can enjoy the spectacular views no matter what the weather.

Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools.

For the ultimate experience, you can also enjoy either a couples or individual massage and facial onsite.

3 Adults $215.00 (Price per pool for 3 adults)
2 Adults $165.00 (Price per pool for 2 adults)
4 Adults $250.00 (Price per pool for 4 adults)

What's included

  • 1 hour hot pool access
  • Towels
  • Complimentary glass of the region's finest wine, beer or juice
  • Local ales for guests who prefer a beer or non-alcoholic option
  • Select your own snack from a selection of New Zealand products – either a Whittaker’s chocolate bar, Pure ice cream or Proper hand cooked crisps
  • Return transport shuttle service if required

Duration

  • Allow approximately 1 hour for the whole experience

Location

  • 160 Arthurs Point Road, Arthurs Point, Queenstown

Restrictions

  • No children under 5 years old permitted.

Legal Drinking Age Enforced

  • To consume Alcohol you must be over the legal drinking age. You may be asked to produce Government Issued ID to prove your age.

Notes

  • Duration: You will have exclusive use of the pool room for 1 hour from the time you enter the pool room.

    Extras: (To be purchased upon checkout)

    $20.00 Per Child - (5 - 11 years old) Children are welcome between 9am - 4:30pm. Evening sessions are restricted to 12 years old and above.

    Transport: Return transport from Queenstown is subject to availability, if you need transport, please contact us immediately after booking.

    *** IMPORTANT INFORMATION - PLEASE READ***

    Maximum of 4 persons per pool room (Adults & Children inclusive) eg: you can only add 1 extra adult/ child to the 3 person pool etc.

    Booking times: Please select your preferred timeframe from the calendar below. Onsen Hot Pools will be in touch shortly after your booking is made to confirm your booking time within the selected time frame.

    ***Please double check that your booking date is correct as booking demand is high and bookings are non-transferable once confirmed ***

  • ***Advanced booking required***

    24 hours notice of cancellation required, 48 hours for group bookings. 4 hours notice of rescheduling required. New price includes towel hire. Clients must arrive 15 minutes prior to their booking time.

    Children 5 -11 years and no children permitted in the pools after 4:30pm. Where a booking includes children up to 5 people permitted in the pool.

Available Bookings from 28 Mar to 10 Apr 2024

Change Dates

All prices are shown in NZD ($)

Thu 28 Mar
Fri 29 Mar
Sat 30 Mar
Sun 31 Mar
Mon 1 Apr
Tue 2 Apr
Wed 3 Apr
Thu 4 Apr
Fri 5 Apr
Sat 6 Apr
Sun 7 Apr
Mon 8 Apr
Tue 9 Apr
Wed 10 Apr

Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

4.9

613 reviews

Showing all 613 authenticated Bookme reviews

Melissa Bishop from New Zealand wrote on 01 November 2022

Onsen birthday suprise

Brilliant experience, was extremely pleased with the added birthday decorations that just made it even more special. Highly recommended, views were incredible!

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Angelo from Singapore wrote on 30 June 2022

Great time

Great time and weather was amazing

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Honey Toledo from New Zealand wrote on 28 June 2022

Wonderful Experience

It has always been in my bucket list to visit and enjoy the pools in Onsen and I was not disappointed! We were given a view of the mountain caps and the river- it was definitely breathtaking. I love their staff, so welcoming and lovely. The place was also very clean. I will definitely come back. And a recommended place if visiting Queenstown. 💚💚

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Jeongmin Lee from Australia wrote on 21 June 2021

So bad experience.

I didn’t receive the confirmation email and called them that I didn’t get anything but they didn’t do anything for me and said we sent it you should get it. No refund, no time change they didn’t do anything for me.

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Ellen Regala from New Zealand wrote on 20 July 2021

Regalas

The whole family loved it! Will try the night experience next time around.

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Qualmark Certification

This award identifies a business with a high level of professionalism, a keen awareness of the impact it has on the environment and a commitment to a customer centric approach.

This award is evidence of a sophisticated tourism business that consistently exceeds visitor expectations. Their proactive leadership and management ensure the business's focus on continuously improving their economic, social and environmental performance to create genuine, constantly evolving and sustainable tourism experiences.

This award recognises the best sustainable tourism businesses in New Zealand. It denotes exceptional customer experiences at the heart of everything the company does. This business is leading the way in making the New Zealand tourism industry a world class sustainable visitor destination.

When you see the Qualmark logo, your activity of choice is endorsed by New Zealand Tourism's official quality assurance organisation and backed by leaders in the industry. It's your trusted guide to iconic activities and experiences that are awarded for their exceptionally high level of quality, safety and sustainability.

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