garyo said... These e-bikes are the best on the planet. New,simple to operate, but clever. The trip we took would have been impossible for us on regular bikes. The toughest hills were easy on these. Add to that, impeccable service and you have a day to remember. Communication with the company was excellent. We received a text soon after booking asking for our heights so we were properly matched to our bikes. We received another text closer to the tour to confirm our pickup location and time. On the day, the bikes arrived at our hotel 10 minutes before they were due. An what bikes!!.We have ridden e-bikes once before, but we could immediately tell these were premier units. Only when we came to our first hill did we realise just how good these were. We were driven to Arrowtown, and fitted with our bikes and a map. Jay helped us select with our choice of tracks, and off we went. We did the Arrowtown to Queenstown Trail via the trail to Gibbston. The scenery was superb. When we were closer to Queenstown, we texted Jay again to say when we wanted the bikes collected. Again, service was prompt and efficient. When we look at bike-tour ratings around the world, we usually find 5 Stars. I think that says a lot about the type of people who take these trips. If there had been a way of voting 6 stars on this trip.. we would have.
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