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Gift Fear Factory - New Zealand's Scariest Haunted House

4.7
779

Gift this fantastic experience, and create memories to last a lifetime.

Queenstown is now the home of New Zealand's scariest Haunted House! Fear Factory Queenstown based in Shotover Street, offers you a real life horror experience

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Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

4.7

779 reviews

Showing all 779 authenticated Bookme reviews

ripekas from New Zealand wrote on 28 June 2021

Tour

Loved seeing my husband jumping and scared🤣

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From Fear Factory - New Zealand's Scariest Haunted House

Haha we know what you mean ripekas!

Emma Lewis from New Zealand wrote on 29 November 2021

The screamers

We had a great time. The experience was a little different due to level 2 but we still spent the entire time screaming. Thank you!!

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From Fear Factory - New Zealand's Scariest Haunted House

Hi Emma, Thanks for your review! Glad you still had good time despite level 2 restrictions:)

kavitap1 from New Zealand wrote on 17 October 2021

Great family fun

We did this experience as a family with my 13 and 10 year old boys and it was one to remember. The staff were very helpful and friendly

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From Fear Factory - New Zealand's Scariest Haunted House

Great to know kavitap1 ! many thanks for your review :-)

Gurpreet Singh from New Zealand wrote on 02 August 2021

Rude Host

It was worthless, such a rude host

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From Fear Factory - New Zealand's Scariest Haunted House

Having spoken to our staff (who also showed me CCTV footage of your behaviour), you are very lucky we did not call the police to have you removed from our attraction . You were aggressive, kicking and repeatedly trying to punch then forcefully grab our staff. It is to their credit that they professionally and calmly handled the situation despite your verbal assault. It is a shame you didn't listen to your friends entreaties to immediately stop what you were doing. We offered you the opportunity to view the footage of your behaviour but you declined. You owe our staff an apology and until this happens you will not be welcome in our building again.

Malia from New Zealand wrote on 09 December 2023

Underwhelming

Queenstown - Very disappointed. A lot of money for all of 10 minutes. Mixed results with our group.. a couple of the kids were scared and the others couldn't wait to get it over and done with, saying it didn't scare them at all. Host wasn't overly friendly or accommodating. Wouldn't recommend.

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From Fear Factory - New Zealand's Scariest Haunted House

Hello Malia, we’re pleased the issue and misunderstanding you experienced are now resolved to your satisfaction

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Qualmark Certification

This award identifies a business with a high level of professionalism, a keen awareness of the impact it has on the environment and a commitment to a customer centric approach.

This award is evidence of a sophisticated tourism business that consistently exceeds visitor expectations. Their proactive leadership and management ensure the business's focus on continuously improving their economic, social and environmental performance to create genuine, constantly evolving and sustainable tourism experiences.

This award recognises the best sustainable tourism businesses in New Zealand. It denotes exceptional customer experiences at the heart of everything the company does. This business is leading the way in making the New Zealand tourism industry a world class sustainable visitor destination.

When you see the Qualmark logo, your activity of choice is endorsed by New Zealand Tourism's official quality assurance organisation and backed by leaders in the industry. It's your trusted guide to iconic activities and experiences that are awarded for their exceptionally high level of quality, safety and sustainability.

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