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Hell's Gate - The Hell's Gate Experience


Spend a few hours exploring the wonders of New Zealand’s only geothermal mud spa and most active geothermal reserve at Hell’s Gate...


  • Enjoy a guided or self-guided geothermal walk through Hell’s Gate
  • Get your feet dirty in the healing mud foot pool or try Māori carving
  • Experience the magical qualities of the nutrient rich mud pools at Hell’s Gate
  • Relax and rejuvenate yourself in the Sulphur Spas and cool plunge pool
  • Soak up stunning views over the amazing geothermal reserve

Take a guided or self-guided walk amongst native bush and clouds of steam, witnessing mud volcanoes and bubbling pools. Get your feet dirty in the healing mud foot pool or try your hand at Māori carving.

After your walk, open and clean your skin by lathering it in our unique mud, before exfoliating and cleansing with a soak in the sulphur spa. While you relax, take the opportunity to admire the geothermal reserve. It’s a Rotorua experience you’ll never forget.

Adult $99.00
Child $49.50 (5 - 15 years)
Family $249.00 (2 Adults + 4 Children)

What's included

  • Geothermal walk which takes between one and one and a half hours, as well as Māori carving. Then bathe in our world-famous mud baths and soak in the sulphur spas and cool plunge pool.


  • Allow approx 3 hours for the whole experience


  • Hell’s Gate is located approximately 25 minutes from Rotorua City on SH30. Full driving instructions are provided on your booking confirmation email

Child Friendly

  • This experience welcomes families with children.


  • Infants 0 - 4 years go FREE.

  • Geothermal Walk: Complimentary guided tours run daily, please check the Hells Gate website for departure times. Alternatively, a self-guided map is provided.

    Courtesy Coach Departures: Hells Gate provides a complimentary shuttle pick-up and drop-off, available from within the Rotorua central area. Bookings are essential. Please see the Hells Gate website for the latest timetable and to contact the tour operator to arrange shuttle if required.

    If it is raining, bring your own jacket or purchase a disposable rain poncho at Hells Gate. The rain will only add to your experience; the reserve has a noticeable increase in activity and steam during the rain.

    You can bring your own swimsuits and towel, or swimsuits, shorts, and towels can be hired at reception for $5.00 per item. These items are commercially laundered after each use. Swimsuits are also available for sale, subject to availability.

Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme


6 reviews

Showing all 6 authenticated Bookme reviews

yvettec1 from New Zealand wrote on 17 April 2021

Great relaxing time

Recommend the mud bath, staff are awesome

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ericf2 from New Zealand wrote on 27 September 2021


Excellent hospitality, welcoming experience 👍👏

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Lorryl from New Zealand wrote on 25 September 2021


A must do. Great service from our arrival to our departure.. An easy hours stroll around the geothermal topped of with a mud spa and thermal soak. Great facilities, modernized and applying covid practices. Thank you we had a lovely afternoon escape in our own back yard Only 20 minutes from home and 60 years to get here!

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Alana Wiekart from Australia wrote on 26 June 2021

Absolutely Brilliant! Must do!!

Loved this experience! Saw so many incredible wonders of nature I had never seen before. Mark our tour guide was excellent and I learned a lot from him. The mud baths and sulphur pools were the perfect way to end the day.

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Priscilla from New Zealand wrote on 07 June 2021

Couple date

We loved the experience although would have been nice to have been told we would possibly be on a wait list for the mud spa .... quit embarrassing to walk in only to be told wait we have a wait list. Also found when I looked on the hells gate website the cost was the same as I paid on book me so I didn’t really get a discount by using the book me site. Womans change rooms are not very discreet from the public walking past of u are on that end of the benches in the change rooms very concerning for woman an children. No signage or info displayed explaining the benefits of the mud or sulphur around the pools to enhance ur experience of knowing what why how etc

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10:00 a.m.Thursday 13 July

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This award is evidence of a sophisticated tourism business that consistently exceeds visitor expectations. Their proactive leadership and management ensure the business's focus on continuously improving their economic, social and environmental performance to create genuine, constantly evolving and sustainable tourism experiences.

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When you see the Qualmark logo, your activity of choice is endorsed by New Zealand Tourism's official quality assurance organisation and backed by leaders in the industry. It's your trusted guide to iconic activities and experiences that are awarded for their exceptionally high level of quality, safety and sustainability.

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