Céline Many said... I booked a the day before for the next day around 7pm. The bus would pick us up in front of our hostel at 8am in the morning. Before 7:45 I saw through the window a small bus but without even slowing down. At 7:55, we waited outside in front of the inn. After a while without seeing this famous bus I called the agency. The person on the phone explained that the bus had already passed. I explain to her that on the site of reservation, it was indicated 8am and not earlier. And I ask her why the driver did not even try to call me. And especially he did not even look to wait 30 seconds in front of the hostel. They should improve communication on the website, especially about the schedules
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