Article 5: Reservations
5.1 Reservation requirements
5.1.1 Reservations are not confirmed until recorded as confirmed by us or an Authorised Agent.
5.1.2 Certain fares have conditions which limit or exclude your right to change or cancel reservations.
5.2 Ticketing time limit
If you have not paid for the Ticket prior to the specified ticketing deadline, as advised by us or our Authorised Agent, we may cancel your reservations.
5.3 Personal information
We will endeavour to honour seating requests, however, we cannot guarantee provision of any particular seat, even if your reservation is confirmed. We reserve the right to assign or reassign seats at any time as we deem necessary and we will not be liable to you as a result except to the extent of any refund permitted under the paid Seat Select terms and conditions.
5.5 Special meals
We will try to ensure that if you have requested a dietary or religious special meal on an international flight when you make your reservation, it is available (that is, if the service of special meals is an option on your selected flight). We will not, however, be liable to you for loss, expense, breach of contract or other damage should we, for any reason, be unable to supply such requested special meal.
5.6 Service charge if reservation not used
Except in the case of travel on non-refundable fares, you may be required to pay a reasonable service charge if you fail to use your reservation.
5.7 Reconfirmation of reservations
Onward or return reservations may be required to be reconfirmed within time limits specified by us or other Carriers. We will advise you when we require reconfirmation; however, you should check the requirements of any other Carriers involved in your journey.
5.8 Cancellation of onward reservations
If you do not use a reservation or fail to comply with any such reconfirmation requirement, your onward or return reservations may be cancelled.