Change your booking online
You can now change your international and domestic bookings online* and save yourself a service fee. Go to your booking using Manage Bookings and make your changes. You'll only pay the difference in fare plus a change fee (if applicable) and you won't need to pay a service charge.
If you'd still like to talk to someone at Air NZ, feel free to contact us. Please note that you'll need to pay additional fees to change your booking through our contact centre.