How can we help?
Our most common credit questions
I don’t want to travel any more, what are my options?
Is my booking in credit? How much is the credit for?
Are my flights eligible for a credit?
Our travel alerts is the best place to check if your travel has been impacted by recent events.
Need to talk to us?
Our latest COVID-19 travel updates can be found online, but if you need to get in touch, please see our contact options.
Mt Victoria image courtesy of Pivot Photography