Travel within New Zealand
Learn more about international travel to and from New Zealand.
If you have New Zealand domestic flights departing before 31 October this year, or international flights departing before 28 February 2022:
- You can change your flight to a new date or time (within 355 days) with no change fees applied, so long as the changes are made prior to departure. Any fare difference will still apply.
- Or you can opt-in for credit online (as long as it's before check-in closes). The credit will be valid for 12 months from the day you put it into credit, and you have 12 months to complete your travel from when you make the booking.
Travelling safely during COVID-19
As a result of the recent outbreak of COVID-19 in New Zealand, Alert Level changes are in place across the country.
While Alert Level restrictions are in place, travel is restricted and we'll be operating a reduced schedule. Please refer to our Travel Alerts page for the most up-to-date information.
At Alert Levels 3 and 4, domestic travel is strictly limited. Anyone who meets the conditions to travel must carry evidence of eligibility, which will need to be shown at the airport. For information about what evidence is required, please visit the Ministry of Transport website.
At Alert Level 2, you may travel between Level 2 destinations. If you transit through a higher Alert Level, you'll need to stay within the terminal while you await your connecting flight.
For customers travelling to, from, or through ports with differing COVID-19 Alert Levels, the higher Alert Level restrictions will apply for their journey.
Please do not travel if you feel sick, are awaiting a COVID-19 test result, or are experiencing COVID-19 symptoms.
If you no longer wish to travel, we will credit you the full value of your flight through to 31 October 2021 for NZ domestic flights. Opt-in for a credit online.
Here's everything you need to know about domestic travel during the current Alert Levels.