Travel within New Zealand

You currently do not need  a negative COVID-19 test or proof of COVID-19 vaccination to travel domestically within New Zealand.

While it is currently not a requirement for domestic travel, your status will remain on your profile until it expires. If you wish to remove your status, you may do so by logging on to your Airpoints profile online section of your account and selecting 'Remove status'. 

Regional travel in New Zealand is guided by the Covid Protection Framework (or 'traffic light system'). Under this framework, you can travel with your pet as checked-in baggage between all parts of New Zealand.

See more about travelling with pets

Regional travel in New Zealand is guided by the Covid Protection Framework (or, 'traffic light system'). Under this framework, you can make online bookings for children travelling alone between all parts of New Zealand.

Find out more about children flying alone

All passengers 12 years of age and older (unless exempt) are required by New Zealand law to wear a face mask in the airport and on all Air New Zealand operated flights.

Face masks are worn over the mouth and nose and must be attached to the head by loops around the ears and/or head. They are designed to prevent the wearer from spreading diseases to others and can also help protect the wearer from becoming infected. You are welcome to bring your own face mask. We will also have face masks available at the boarding gate and onboard.  

Failure to comply with this requirement may lead to denied boarding. 

Customers who booked a flexirefund ticket can request a refund here. For all other fare types, our domestic seat options come with the flexibility to make changes to your bookings. You can find your fare type on the receipt page of your E-ticket. See our fare rules for full details of your fare conditions.

You can check the status of your flight from 48 hours before departure, or use the Air NZ mobile app to keep informed of your flight status. 

All services are subject to change as governments change travel and border restrictions. We may be required to adjust our domestic schedule to meet the regional travel restrictions set by the government. We'll contact you if your flight is directly impacted.

To help make this process easier, it's important that we have accurate contact details recorded in your booking.

• If you have booked directly with us, please go to manage bookings to update your preferred contact information.
• If you booked via a Travel Agent or Third-Party Online Agent, please contact them directly for help with your booking.

Please check the latest New Zealand Government restrictions before you book a ticket or head to the airport.

Our inflight food and beverage service for domestic flights is now available. Face masks are mandatory when not enjoying food or a drink.

The New Zealand and Australian governments are continually reviewing their transit restrictions and we strongly recommend that you check the following websites for information on whether you can transit or not. You may be required to seek advance transit approval from the relevant government. Please ensure this is done before you progress with a booking.

• Transit New Zealand
• Transit Australia