Regional Gotta Go fares

Booking changes

Permitted when changing to another Regional Gotta Go fare only.

Booking change fee

No fee.

Additional fare difference

Payable when changing from a single sector journey (NZD $169) to a multi sector journey (NZD $249), contact centre service transaction fee applies.

Service fees for cancellations and making changes

Payable.

Booking cancellations

Refundable subject to a NZD $50 refund fee (subject to refund obligations under applicable law).

No shows

Customers who fail to present at the airport in time for their scheduled flight will be eligible for a refund, subject to NZD $50 refund fee.

Name changes

Not permitted.

Airpoints Dollars™ & Status Points

Eligible for Airpoints Dollars™ unless purchased with Airpoints Dollars.

Eligible for Status Points unless booked with Airpoints Dollars.

Checked bag

Includes one checked bag of up to 23kg.

Fare rules

Regional Gotta Go fares.