Regional Gotta Go fares
Booking changes
Permitted when changing to another Regional Gotta Go fare only.
Booking change fee
No fee.
Additional fare difference
Payable when changing from a single sector journey (NZD $169) to a multi sector journey (NZD $249), contact centre service transaction fee applies.
Service fees for cancellations and making changes
Payable.
Booking cancellations
Refundable subject to a NZD $50 refund fee (subject to refund obligations under applicable law).
No shows
Customers who fail to present at the airport in time for their scheduled flight will be eligible for a refund, subject to NZD $50 refund fee.
Name changes
Not permitted.
Airpoints Dollars™ & Status Points
Eligible for Airpoints Dollars™ unless purchased with Airpoints Dollars.
Eligible for Status Points unless booked with Airpoints Dollars.
Checked bag
Includes one checked bag of up to 23kg.
Fare rules
Regional Gotta Go fares.