Regional Gotta Go fares

Booking changes

Permitted when changing to another Regional Gotta Go fare only

Booking change fee

No fee

Additional fare difference

Payable when changing from a single sector journey (NZD $169) to a multi sector journey (NZD $249), contact centre service transaction fee applies

Service fees for cancellations and making changes


Booking cancellations

Fully refundable subject to a NZD $50 refund fee

No shows

Customers who fail to present at the airport in time for their scheduled flight will be eligible for a refund, subject to NZD $50 refund fee

Name changes


Airpoints Dollars™ & Status Points

Eligible for Airpoints Dollars™ unless purchased with Airpoints Dollars

Eligible for Status Points unless booked with Airpoints Dollars

Checked bag

Includes one checked bag of up to 23kg

Fare rules

Regional Gotta Go fares