Domestic fare conditions seat products Flybuys

Booking changes (check fare rules for change restrictions)

Prior to day of departure: permitted

On day of departure: not permitted

Booking change fee

NZD$50 per person (infants excluded)

Additional fare difference


Service fees for making changes

Payable (unless changing online)

Booking cancellations

No refund

No shows

Results in cancellation of sector

Name changes


Airpoints™ & Status Points

No Airpoints Dollars™ or Status Points accrual

Checked bag

Seat Fare: No checked in bags. To add checked in baggage upgrade to a Seat + Bag fare

Seat + Bag includes 1 checked bag 23kg

Fare rules

Seat and Seat + Bag Fares