Experience, excellence, and trust! If you are looking for these traits in your Travel Broker then look no further.
With over 20 years of experience in the airline industry, accompanied with a strong background in accommodation and corporate hospitality, I have the extensive and in-depth knowledge to find you the best deal for your specific needs. Having spent many years looking after corporate travel, I fully understand the urgency and detail that is involved. Rest assured, I can look after everything! From flights, transfers, accommodation and most importantly getting you from A to B and back again, with the least amount of stress, within budget or any applicable company policy.
Need a holiday? I love booking leisure travel and sending people to some of the most interesting, extreme and isolated places across the globe. I’ll work closely with a variety of carefully chosen suppliers to deliver the most cost effective relaxing holiday for you. I have travelled extensively and my favourite holiday destinations are Hawaii, Rarotonga, California, Singapore and the UK.
We maintain a full profile of each traveller as having all your details speeds up the booking process for future trips. My driving philosophy is to ‘treat customers how I would like to be treated’ and this value has been a significant key to my success in winning Top Air New Zealand Broker in sales for the past two years.
I am very fortunate to be supported full-time by Fiona Rowan (ex Air New Zealand Holiday Store – Northlands Mall) and Claire Coetzee, part time (ex International Consultant, Business Direct, Air NZ) so between us we can share experience and ideas to provide our customers with the best possible service and attention.
Please contact me below and allow me to turn your dream holiday or corporate business trip into a stress-free journey.
“I have been using Elaine Casey for my international travel requirements for the past four years for my personal and family needs. Elaine always responds promptly to my enquiries, researches best route and timetable options, and clearly outlines costs. Nothing has ever been too much trouble for her, even in the night time hours when urgent action is essential. Easy going and always engaging, Elaine is a pleasure to deal with. I have no hesitation in recommending her when you are thinking about traveling overseas.”
Managing Director, Carnegie Sports
I have dealt with Elaine Casey now for at least three years. Elaine has arranged some fantastic overseas trips for us all. I have an idea on what we would like to do and she gives me all these amazing suggestions that turn into an incredible holiday experience for our whole family. I have recommended Elaine to my friends/family and they too have been impressed with her advice, help and ideas. The holidays always run smoothly with no hick-ups - thank you Elaine! You do an amazing job and our family have had so many amazing memories and experiences thanks to you!
Sales - Salesperson, Rolleston Ray White
Elaine managed corporate travel for some years for me and many others in a previous role. This included substantial domestic and international travel, often to remote locations, and regularly subject to changes driven by our international markets. She did an excellent job – she was always proactive, positive, cheerful, and never let us down even when we were calling from the far side of the world, at the last minute, needing to have flights changed between places many people had never even heard of! I was delighted to find, when I became involved with Lignotech, that Elaine had been working with them for many years and already had the same reputation. She arranges travel for our colleagues not just from NZ but also from the USA and again this often includes complex routings to places not served by major airlines. I usually check out flight itinerary options myself using on-line flight finder sites, before calling her to book. Elaine regularly finds lower cost itineraries more than anything I’ve found. This is tribute to her long experience in knowing how to get the best deals. Everyone finds Elaine prompt, friendly and great to work with. I highly recommend her to anyone wanting to book personal or corporate travel.
Dr Don Elder
Director, Lignotech Developments Ltd