Global Flexi fares

Booking changes


Booking change fee

No fee except: in event of no-show, NZD $300 change fee applies

Service fees for making booking change

Payable (unless changing online)

Additional fare difference for booking changes


Booking cancellations

Full refund prior to departure (if changed from Global Sale or Global Saver fare, only upgrade portion is refundable minus cancellation fee)

No shows

Booking change permitted following no-show subject to NZD $300 change fee

Name changes

Not permitted

Airpoints Dollars™ & Status Points

Accrued (unless ticket purchased with Airpoints Dollars)

Checked bag

Baggage allowance differs depending on the route selected and operating airline(s). For baggage information that is specific to your selected journey, please select 'Baggage info' from the flight details section of the booking process, or refer to your electronic ticket.

Meals and drinks


Standard Seat Select


Fare rules

Global Flexi