Global Sale fares

Booking changes

Permitted prior to departure

Booking change fee

NZD $50 per one-way journey

Service fees for making booking change

Payable (unless changing online)

Additional fare difference for booking changes

Payable

Booking cancellations

Non-refundable

No shows

Results in cancellation of one-way fare. No refund

Name changes

Not permitted

Airpoints Dollars™ & Status Points

Accrued (unless ticket purchased with Airpoints Dollars)

Checked bag

Baggage allowance differs depending on the route selected and operating airline(s). For baggage information that is specific to your selected journey, please select 'Baggage info' from the flight details section of the booking process, or refer to your electronic ticket.

Meals and drinks

Included

Standard Seat Select

Economy: Available for purchase

Premium Economy: Included

Fare rules

Global Sale