Flexi Plus fares

Booking changes (check fare rules for change restrictions)
Permitted

Booking change fee
No fee

Additional fare difference
Prior to day of departure: payable
Day of departure: no fare difference payable if changing to an earlier or later flight on day of travel (same route), subject to availability

Service fees for making changes
Payable (unless changing online)
Changes through the Government Service Centre will incur a service fee of $NZ10 per person, per one-way journey
Changes through the Air New Zealand Contact Centre, Holidays Store or airport will incur a service fee of $NZ30 per person, per one way journey

Booking cancellation
Fully refundable
No refund fee if cancelled prior to departure

No shows
Changes post departure permitted
Refunds following no show subject to $50 refund fee per person, per one-way journey

Name changes
No

Airpoints & Status Points
Eligible for Airpoints and Status Points

Checked bag
Includes 2 checked bags up to 23kg each

Fare rules
Flexi Plus Fares