Government Trans-Tasman & Islands Flexi fares
Booking change fee
Additional fare difference
Service fees for making booking changes
Payable (unless changing online).
Fully refundable, with the exception of Economy bookings over Dec - Jan period to/from Samoa, Rarotonga, Tonga and Niue where NZD $200 cancellation fee per person will apply.
If upgraded from a lower class fare, only the upgrade portion is eligible for a refund.
Fully refundable, with the exception of Economy travel to Samoa, Rarotonga, Tonga and Niue for travel Dec - Jan when a 50% no show penalty applies.
Airpoints™ & Status Points
Eligible for Airpoints Dollars™ unless booked in N or F class or purchased with Airpoints Dollars.
Eligible for Status Points unless booked with Airpoints Dollars.
Baggage allowance differs depending on the route and Seats to Suit product selected. For baggage information that is specific to your selected journey, please select 'Baggage info' from the flight details section of the booking process, or refer to your electronic ticket.
Meals, drinks and inflight entertainment
Depends on which 'Seats to Suit' option selected.