Should your question not be listed below please do contact the team.
10 or more people travelling together for a common purpose.
Sorry but size does matter and we need a minimum of 10. If your enquiry is for 9 or less passengers travelling together, group fare rules do not apply. Please book them individually through your preferred method. Standard Airfare rules and conditions apply.
Deposit and full payment dates are provided on firm quotes. Please pay the deposit amount by the specified deposit date outlined in the quote. Groups can be booked up to 11 months prior to travel.
Provided that the group travels together (10 or more passengers) on one international sector, they are able to be classified as part of the Group. As such they are entitled to group rules and conditions. Please check with your Group Consultant for assistance.
Name changes can be made prior to departure when flying on Air NZ operated services, please check with your Air NZ group consultant for terms and conditions. Please ensure that names are as per passports.
Date for final names is outlined in the booking confirmation. Date changes can be made after ticketing, prior to initial departure through your consultant.
Please contact your travel agent to assist with changing your group booking.
Credit Card, Cheque, Travelcard, (Air NZ charge card) or direct credit (please ask consultant for confirmation of NZ bank details prior to payment date).
Please consult with your Group Consultant, this is possible, but may incur additional costs.
Yes. The co-ordinator can work with the Air NZ Group consultant to book and link all persons together into a Group “spider fare”. This will enable the group to receive group fare rules and conditions, provided group numbers do not fall under 10 persons throughout the entirety of the event.
When no co-ordinator exists, please refer to Conferences for information on our Conference online option, for individuals to purchase their own tickets.
The Groups Team is able to assist with group seating requests. Should any Elite, Gold, Silver or Koru members wish to be seated apart from the group this can be fulfilled by the consultants.
Some International routes and destinations restrict us from offering this service, please check with your Group Consultant.
Group luggage allocations. Please do check with your Group consultant as some discounts may apply.
Please contact the Groups Team to request your groups charter travel requirements, advise how flexible you are with your times, days of the week and any specialty services that you wish for the charter.