Holidays Package Fares terms and conditions

To view terms and conditions for Holidays Package Fares use the fare type links.

New Zealand Domestic Holidays Airfares

Fare types:

Economy V, Economy Q, Economy H, Economy M, Economy B, Economy Y

Australia, Fiji, Samoa, Cook Islands, Norfolk Island, Tonga, Niue & Vanuatu

Fare types:

Business D, Business C

Perth, Tahiti, Hawaii, Los Angeles, San Francisco, Vancouver, Hong Kong, Beijing, Shanghai, Japan & London

Fare types:

Business D, Business Z, Business C

New Zealand Domestic Holidays Airfares

Fare types:

Economy F, Economy X, Economy P, Economy K, Economy G, Economy S, Economy L, Economy T, Economy W

  • These Holidays Airfares are non-refundable and non-transferable to another person.
  • Changes and amendments:
    A "change or amendment" means an alteration to any component of your Holidays Package. After documents have been issued, a fee of $50 per person per booking will be imposed on any changes or amendments to your Holidays Airfare. In addition to this, any amendments to your Holidays Airfare may require the cancellation of your complete Holidays Package booking and a new booking to be initiated. If this results in an increase in price of your Holidays Package, you will also have to pay the difference between the original price and the new price. In addition, you will also have to pay any cancellation or amendment fees levied by suppliers, i.e. airlines, properties, ground/cruise operators. Service fees will also apply to changes made through an Air New Zealand Holidays Store or the Contact Centre.
  • This Holidays Airfare is not eligible to accrue Airpoints Dollars™ (Air New Zealand's frequent flyer programme currency), or frequent flyer points or miles with any of Air New Zealand's Partner Airlines. However, this Holidays Airfare is eligible to accrue Status Points¹.
  • These Holidays Airfare can not be used in conjunction with Airpoints Dollars, Upgrade Rewards or Companion Tickets.
  • Child discounts do not apply.
  • One infant (0 - 23 months) not requiring a seat may travel with each adult at the infant fare level (free of charge for domestic New Zealand flights), with subsequent infants travelling at the adult fare level.
  • Air New Zealand reserves the right to withdraw/amend this fare at any time at its sole discretion.
  • Cancellations:
    This Holidays Airfare is non-refundable. Please read the Air New Zealand Holidays Booking Conditions carefully.
Fare types:

Economy V, Economy Q, Economy H, Economy M, Economy B, Economy Y

  • These Holidays Airfares are non-transferable to another person.
  • Changes and amendments:
    A "change or amendment" means an alteration to any component of your Holidays Package.
    • Changes to Holidays Airfares made prior to or after the day of departure:
      After documents have been issued, changes may be made before or after departure. However, if the change to your Holidays Airfare requires an amendment to or cancellation of another component of your Holidays Package a non-refundable fee of $50 per person per booking will apply. If this results in an increase in the price of your Holidays Package, you will also have to pay the difference between the original price and the new price. In addition, you will also have to pay any cancellation or amendment fees levied by Suppliers, i.e. airlines, properties, ground/cruise operators. A service fee will also apply for changes made through an Air New Zealand Holidays Store or the Contact Centre.
    • Changes to Holidays Airfares made on the day of departure:
      No service fees or change fees will apply to flight changes made at the airport on the day of departure where changing to an earlier or later flight (same origin and destination) departing that day. Flight changes are subject to seat availability. All other changes on the day of departure will be subject to a service fee and if the change to your Holidays Airfare requires an amendment to or cancellation of another component of your Holidays Package a non-refundable fee of $50 per person per booking will also apply. If this results in an increase in the price of your Holidays Package, you will also have to pay the difference between the original price and the new price. In addition, you will also have to pay any cancellation or amendment fees levied by Suppliers, i.e. airlines, properties, ground/cruise operators. These Holidays Airfares are valid for 12 months from the date of purchase and where applicable, any application for a refund must be made during this 12 month period.
  • These Holiday Airfares are eligible to earn Airpoints Dollars and Status points¹.
  • The fare level for children (2 - 11 years) is 75% of the applicable adult fare if accompanied by an adult.
  • One infant (0 - 23 months) not requiring a seat may travel with each adult at the infant fare level (free of charge for domestic New Zealand flights), with subsequent infants travelling at the child fare level.
  • Air New Zealand reserves the right to withdraw/amend this fare at any time at its sole discretion.
  • Cancellations:
    If your plans change, your right to a refund is limited.
    • Cancellations prior to departure:
      If you cancel your Holidays Airfare prior to departure there is no additional cancellation fee payable on the airfare component of your Holidays Package.
    • Cancellations the day after departure:
      Cancellations made after the day of departure will incur a $50 refund fee per person, per one-way journey.

However, cancelling your Holiday Airfare will void your Holidays Package and you will have to pay a cancellation fee of $100 per person to a maximum of $200 per booking. In addition, you will also have to pay any cancellation or amendment fees levied by Suppliers in respect of other components of your Holidays Package. Please read the Air New Zealand Holidays Booking Conditions carefully.

Australia, Fiji, Samoa, Cook Islands, Norfolk Island, Tonga, Niue & Vanuatu

Fare types:

Economy L, Economy T, Economy W, Economy V

  • These Holidays Package Fares are non-refundable and non-transferable to another person.
  • Changes and amendments:
    A "change or amendment" means an alteration to any component of your Holidays Package. After documents have been issued, a fee of $100 per person per one way journey will be imposed on any changes or amendments to your Holidays Package. In addition to this, any amendments to your Holidays Package will require the cancellation of your complete Holidays Package booking and a new booking to be initiated. If this results in an increase in price of your Holidays Package, you will also have to pay the difference between the original price and the new price. In addition, you will also have to pay any cancellation or amendment fees levied by suppliers, i.e. airlines, properties, ground/cruise operators.
  • This Holidays Package Fare is not eligible to accrue Airpoints Dollars (Air New Zealand's frequent flyer programme currency), Airpoints Dollars earned towards tier status, or frequent flyer points or miles with any of Air New Zealand's Partner Airlines.
  • This Holidays Package Fare can not be used in conjunction with Air New Zealand Airpoints Dollars, or companion tickets.
  • The fare level for children (2 - 11 years) is $10 less than the applicable adult fare if accompanied by an adult.
  • One infant (0 - 23 months) not requiring a seat may travel with each adult at the infant fare level (free of charge for domestic New Zealand flights or 10% of the applicable adult fare for international flights), with subsequent infants travelling at the child fare level.
  • Passenger Expenses:
    The carrier(s) shall not absorb passenger expenses.
  • Air New Zealand reserves the right to withdraw/amend this fare at any time at its sole discretion.
  • If your plans change, your right to a refund is limited. In addition, you will be charged fees for cancellations or alterations or changes to your Holidays Package. Please read the Air New Zealand Holidays Booking Conditions carefully.
Fare types:

Economy Q, Economy H

  • These Holidays Package Fares are non-refundable and non-transferable to another person.
  • Changes and amendments:
    A "change or amendment" means an alteration to any component of your Holidays Package. After documents have been issued, a fee of $100 per person per one way journey will be imposed on any changes or amendments to your Holidays Package. In addition to this, any amendments to your Holidays Package will require the cancellation of your complete Holidays Package booking and a new booking to be initiated. If this results in an increase in price of your Holidays Package, you will also have to pay the difference between the original price and the new price. In addition, you will also have to pay any cancellation or amendment fees levied by Suppliers, i.e. airlines, properties, ground/cruise operators.
  • Airpoints™ members will earn Airpoints Dollars when travelling on these Holidays Package Fares.
  • The fare level for children (2 - 11 years) is 75% of the applicable adult fare if accompanied by an adult.
  • One infant (0 - 23 months) not requiring a seat may travel with each adult at the infant fare level (free of charge for domestic New Zealand flights or 10% of the applicable adult fare for international flights), with subsequent infants travelling at the child fare level.
  • Passenger Expenses:
    The carrier(s) shall not absorb passenger expenses.
  • Air New Zealand reserves the right to withdraw/amend this fare at any time at its sole discretion.
  • If your plans change, your right to a refund is limited. In addition, you will be charged fees for cancellations or alterations changes to your Holidays Package. Please read the Air New Zealand Holidays Booking Conditions carefully.
Fare types:

Economy M, Economy B, Economy Y

  • These Holidays Package Fares are non-transferable to another person.
  • Changes and amendments:
    A "change or amendment" means an alteration to any component of your Holidays Package. After documents have been issued, a fee of $100 per person per one way journey will be imposed on any changes or amendments to your Holidays Package. In addition to this, any amendments to your Holidays Package will require the cancellation of your complete Holidays Package booking and a new booking to be initiated. If this results in an increase in price of your Holidays Package, you will also have to pay the difference between the original price and the new price. In addition, you will also have to pay any cancellation or amendment fees levied by Suppliers, i.e. airlines, properties, ground/cruise operators.
  • These Holidays Package Fares are valid for 12 months from the date of purchase and where applicable, any application for a refund must be made during this 12 month period.
  • Airpoints members will earn Airpoints Dollars when travelling on these Holidays Package Fares.
  • The fare level for children (2 - 11 years) is 75% of the applicable adult fare if accompanied by an adult.
  • One infant (0 - 23 months) not requiring a seat may travel with each adult at the infant fare level (free of charge for domestic New Zealand flights or 10% of the applicable adult fare for international flights), with subsequent infants travelling at the child fare level.
  • Passenger Expenses:
    The carrier(s) shall not absorb passenger expenses.
  • Air New Zealand reserves the right to withdraw/amend this fare at any time at its sole discretion.
  • You will be charged fees for cancellations or amendments or changes to your Holidays Package. Please read the Air New Zealand Holidays Booking Conditions carefully.
Fare types:

Business D, Business C

  • These Holidays Package Fares are non-transferable to another person.
  • Changes and amendments:
    A "change or amendment" means an alteration to any component of your Holidays Package. After documents have been issued, a fee of $50 per person per one way journey will be imposed on any changes or amendments to your Holidays Package. In addition to this, any amendments to your Holidays Package will require the cancellation of your complete Holidays Package booking and a new booking to be initiated. If this results in an increase in price of your Holidays Package, you will also have to pay the difference between the original price and the new price. In addition, you will also have to pay any cancellation or amendment fees levied by Suppliers, i.e. airlines, properties, ground/cruise operators.
  • These Holidays Package Fares are valid for 12 months from the date of purchase and where applicable, any application for a refund must be made during this 12 month period.
  • Airpoints members will earn Airpoints Dollars when travelling on these Holidays Package Fares.
  • The fare level for children (2 - 11 years) is 75% of the applicable adult fare if accompanied by an adult.
  • One infant (0 - 23 months) not requiring a seat may travel with each adult at the infant fare level (10% of the applicable adult fare for international flights), with subsequent infants travelling at the child fare level.
  • Passenger Expenses:
    The carrier(s) shall not absorb passenger expenses.
  • Air New Zealand reserves the right to withdraw/amend this fare at any time at its sole discretion.

Perth, Tahiti, Hawaii, Los Angeles, San Francisco, Vancouver, Hong Kong, Beijing, Shanghai, Japan & London

Fare types:

Economy K, Economy G, Economy S, Economy L, Economy T, Economy W, Economy V, Economy Q, Premium Economy O, Premium Economy E

  • These Holidays Package Fares are non-refundable and non-transferable to another person.
  • Changes and amendments:
    A "change or amendment" means an alteration to any component of your Holidays Package. After documents have been issued, any amendments in the same booking class will be free of charge. In addition to this, any amendments to your Holidays Package will require the cancellation of your complete Holidays Package booking and a new booking to be initiated. If this results in an increase in price of your Holidays Package, you will also have to pay the difference between the original price and the new price. In addition, you will also have to pay any cancellation or amendment fees levied by Suppliers, i.e. airlines, properties, ground/cruise operators.
  • These Holidays Package Fares are not eligible to accrue Airpoints Dollars (Air New Zealand's frequent flyer programme currency), Airpoints Dollars earned towards tier status, or frequent flyer points or miles with any of Air New Zealand's Partner Airlines.
  • These Holidays Package Fares can not be used in conjunction with Air New Zealand Airpoints Dollars, or companion tickets.
  • The fare level for children (2 - 11 years) is 75% of the applicable adult fare if accompanied by an adult.
  • One infant (0 - 23 months) not requiring a seat may travel with each adult at the infant fare level (10% of the applicable adult fare for international flights), with subsequent infants travelling at the child fare level.
  • Passenger Expenses: The carrier(s) shall not absorb passenger expenses.
  • Air New Zealand reserves the right to withdraw/amend this fare at any time at its sole discretion.
  • In addition, you will be charged fees for cancellations or alterations changes to your Holidays Package. Please read the Air New Zealand Holidays Booking Conditions carefully.
Fare types:

Economy H, Economy M, Economy B, Economy Y, Premium Economy U

  • These Holiday Package Fares are non-transferable to another person.
  • Changes and amendments:
    A "change or amendment" means an alteration to any component of your Holidays Package. After documents have been issued, any amendments in the same booking class will be free of charge. Delete (a fee of $50 per person per one way journey will be imposed on any changes or amendments to your Holidays Package.) In addition to this, any amendments to your Holidays Package will require the cancellation of your complete Holidays Package booking and a new booking to be initiated. If this results in an increase in price of your Holidays Package, you will also have to pay the difference between the original price and the new price. In addition, you will also have to pay any cancellation or amendment fees levied by Suppliers, i.e. airlines, properties, ground/cruise operators.
  • Airpoints members will earn Airpoints Dollars when travelling on these Holidays Package Fares.
  • The fare level for children (2 - 11 years) is 75% of the applicable adult fare if accompanied by an adult.
  • One infant (0 - 23 months) not requiring a seat may travel with each adult at the infant fare level (10% of the applicable adult fare for international flights), with subsequent infants travelling at the child fare level.
  • Passenger Expenses: The carrier(s) shall not absorb passenger expenses.
  • Air New Zealand reserves the right to withdraw/amend this fare at any time at its sole discretion.
Fare types:

Business D, Business Z, Business C

  • These Holiday Package Fares are non-transferable to another person.
  • Changes and amendments:
    A "change or amendment" means an alteration to any component of your Holidays Package. After documents have been issued, any amendments in the same booking class will be free of charge. Delete (a fee of $50 per person per one way journey will be imposed on any changes or amendments to your Holidays Package.) In addition to this, any amendments to your Holidays Package will require the cancellation of your complete Holidays Package booking and a new booking to be initiated. If this results in an increase in price of your Holidays Package you will also have to pay the difference between the original price and the new price. In addition, you will also have to pay any cancellation or amendment fees levied by Suppliers, i.e. airlines, properties, ground/cruise operators.
  • These Holidays Package Fares are valid for 12 months from the date of purchase and where applicable, any application for a refund must be made during this 12 month period.
  • Airpoints members will earn Airpoints Dollars when travelling on these Holidays Package Fares.
  • There is no child (2 - 11 years) discount, an adult fare is applicable.
  • Delete (The fare level for children (2 - 11 years) is 75% of the applicable adult fare if accompanied by an adult)
  • One infant (0 - 23 months) not requiring a seat may travel with each adult at the infant fare level (10% of the applicable adult fare for international flights), with subsequent infants travelling at the adult delete (child) fare level.
  • Passenger Expenses: The carrier(s) shall not absorb passenger expenses.
  • Air New Zealand reserves the right to withdraw/amend this fare at any time at its sole discretion.