Air New Zealand Holidays Stores
I want to make a new booking, who can I contact?
For new bookings, please contact one of the following for assistance:
- Air New Zealand Holidays brokers: 0800 737 767. Find your nearest Air New Zealand Holidays travel broker
- Air New Zealand Holidays package team: 0800 747 222
- Air New Zealand contact centre: 0800 737 000
- Air New Zealand website
Where can I purchase a travel voucher?
You are able to purchase a travel voucher with one of our Air New Zealand Holidays travel brokers. Contact your travel broker and they can provide you a secure voucher valid for 12 months from the date of issue for you to book future travel arrangements with them.
I want to set up a wedding/gift register
Our Air New Zealand Holidays travel brokers are able to set up a travel gift register for you for weddings or special occasions and book your future travel arrangements on completion of the register.
How do I redeem my complimentary travel voucher?
Vouchers can be credited to your Airpoints™ account. Don't worry if you're not already an Airpoints member, you can join for free.
Once the voucher is credited to your Airpoints account, you can make purchases from the Airpoints™ store, as well as booking a flight. You can also use your Airpoints to book a hotel or rental car, or even buy a travel insurance.
If you'd rather not credit them to your Airpoints account, you can still use the voucher value towards the cost of an Air New Zealand airfare. Our Contact Centre will waive the normal booking service fee in this instance.
If you hold a membership with another Star Alliance airline frequent flyer programme, you can have the voucher value credited to that account in the equivalent amount of miles or points.
Please complete the online form for your preferred redemption option.
How do I activate my OneSmart card?
For new activations and information visit www.onesmart.co.nz.
Alternatively visit your local BNZ Bank branch.
Is there still a discount for Super Gold cardholders?
Unfortunately as Air New Zealand has exited from the Holidays Stores business, the previous discount is no longer available.