Help & additional information

Shipping guidelines

What to be aware of when preparing cargo for national travel.

Dangerous goods

We are experts in air freighting of dangerous goods but there are some items the shipper also needs to be aware of.

Human remains

There are changes to the requirements and processes for the shipping of caskets as cargo on Air New Zealand domestic flights effective 1 November 2013. Of particular note, from that date casket cargo shipments for Air New Zealand domestic flights can only be accepted from Funeral Directors, New Zealand District Health Boards (DHBs), or the New Zealand Police.

Conditions of carriage

The conditions of carriage cargo international also apply to national cargo shipments.

National cargo process

The 7 simple steps required to move cargo around New Zealand.

Contact

Who and where to call to get your cargo moving.

FAQs

Our most commonly asked questions in one spot.