National cargo services

Welcome to Air New Zealand's national cargo services for everything and everyone. With more than 300 domestic flights a day, we carry more goods to, from and within New Zealand than any other airline.

For when it just can't wait, we offer options to meet your needs with our airport-to-airport national cargo services.

GoPriority is our highest priority cargo, with the latest drop-off time prior to departure and the earliest pick-up at the destination airport.

Cargo features:

  • Drop-off 35 minutes before flight departure
  • Pick-up 35 minutes after flight arrival
  • Next-flight product
  • Capacity guaranteed on A320 services
  • Allocated or ad hoc capacity
  • 32kg weight restriction per piece (requests to ship individual pieces heavier than 32kg can be made but must be arranged and confirmed prior to lodgement)

The following items are accepted only on GoPriority: bank bags, blood, human organs, valuable cargo, equine/bovine semen and biological shipments.

GoPriority cargo excludes transport of dangerous goods, live animals* and human remains.

Code: GPN.

GoExpress offers ongoing permanent capacity on specific flights, and preferential contracted capacity on pre-scheduled flights, across the national network.

GoExpress customers are given preferential access to extra capacity (where available) on all flights where GoExpress contracts are held.

Cargo features:

  • Drop-off 45 minutes before flight departure
  • Pick-up 45 minutes after flight arrival
  • Preferential capacity guaranteed
  • Allocated reservations on agreed nominated flights
  • Ad hoc capacity as requested (on a space available basis)
  • 50kg weight restriction per piece on Metro flights without prior arrangement (requests to ship individual pieces heavier than 50kg can be made but must be arranged and confirmed prior to lodgement)
  • 32kg weight restriction per piece on regional flights without prior arrangement
  • Product designed only for international integrated freight movements

Code: GXN.

GoGeneral is designed for shippers who require same-day delivery anywhere on our domestic network. A flight will be nominated by our handling team at time of lodgement (which may be subject to change). It offers reliability of standard airport-to-airport handling and same-day delivery nationwide.

Cargo features:

  • Drop-off 45 minutes before flight departure
  • Pick-up 45 minutes after flight arrival
  • Standard acceptance and recovery at airports
  • Same-day carriage on flights with available capacity
  • Suitable for Dangerous Goods that can be carried by air**
  • Not suitable for time or temperature sensitive shipments
  • 50kg weight restriction per piece on Metro flights without prior arrangement (requests to ship individual pieces heavier than 50kg can be made but must be arranged and confirmed prior to lodgement)
  • 32kg weight restriction per piece on Regional flights without prior arrangement

Code: GGN.

GoCommercial is designed to meet specific product and customer needs.

Cargo features:

  • Drop-off 45 minutes before flight departure
  • Pick-up 45 minutes after flight arrival
  • Airport-to-airport delivery to 21 destinations nationwide
  • Suitable for dangerous goods that can be carried by air
  • Suitable for perishable and time sensitive commercial products
  • 50kg weight restriction per piece on Metro flights without prior arrangement (requests to ship individual pieces heavier than 50kg can be made but must be arranged and confirmed prior to lodgement)
  • 32kg weight restriction per piece on regional flights without prior arrangement
  • Same-day service
  • Available on application to commercial shippers

Code: GCN.

Peak and off-peak service times

On all Metro Services, peak flights shall be:

  • All morning scheduled departures up to and including 9:00am (Monday - Friday);
  • All evening scheduled departures from Auckland, Wellington, Dunedin and Queenstown after and including 5:30pm (Monday - Friday); and
  • All evening scheduled departures from Christchurch to Dunedin or Queenstown after and including 5:30pm (Monday - Friday).

On all Metro to Metro Services, off-peak flights shall be:

  • All scheduled departures between 9:01am and 5:29pm (Monday - Friday);
  • All scheduled departures on Saturday and Sunday; and
  • Evening scheduled departures from Christchurch to Wellington or Auckland after and including 5:30pm (Monday - Friday).

On all Regional Services, peak flights shall be all scheduled departures.

On Regional Services, off-peak can be negotiated on a case by case basis in relation to Domestic Cargo Services.