NZ Domestic fares – fare rule comparison

 
Booking changes (check Fare Rules for change restrictions)

Prior to day of departure: Permitted
On day of departure: Not permitted

Prior to day of departure: Permitted
On day of departure: Can change to earlier or later flight on same day, same route

Permitted

 
Booking change fee

NZD $50 per person (infants excluded)

Prior to day of departure: NZD $50 per person (infants excluded)
On day of departure: No fee

No fee

 
Additional fare difference

Payable

Prior to day of departure: Payable
On day of departure: No fare difference payable if changing to an earlier or later flight on day of travel (same route)

Prior to day of departure: Payable
On day of departure: No fare difference payable if changing to an earlier or later flight on day of travel (same route)

 
Service fees for making changes

Payable
(unless changing online)

Payable
(unless changing online)

Payable
(unless changing online)

 
Booking cancellations

No refund

No refund

Fully refundable
No refund fee if cancelled prior to departure

 
No shows

Results in cancellation of sector

Results in cancellation of sector

Changes post departure permitted
Refunds following no show subject to NZD $50 refund fee

 
Name changes

No

No

No

 
Airpoints & Status Points

Eligible for Airpoints unless booked in N or F class or purchased with Airpoints Dollars or Fly Buys
Eligible for Status Points unless purchased with Airpoints Dollars or Fly Buys

Eligible for Airpoints unless booked in N or F class or purchased with Airpoints Dollars or Fly Buys
Eligible for Status Points unless purchased with Airpoints Dollars or Fly Buys

Eligible for Airpoints unless booked in N or F class or purchased with Airpoints Dollars or Fly Buys
Eligible for Status Points unless purchased with Airpoints Dollars or Fly Buys

 
Checked bag

Seat fare: checked in bag can be purchased
Seat + Bag includes 1 checked bag

Includes 1 checked bag

Includes 2 checked bags

 
Fare rules

Seat and Seat + Bag fares

Flexi Time fares

Flexi Plus fares