Air New Zealand Airband™ Innovation of the Year
Airband, a revolutionary wristband for children travelling unaccompanied, was first introduced in late 2015 and allows parents and guardians to follow the steps in their young one’s journey. The product is embedded with a chip which is scanned at key stages of the journey to trigger text notifications to up to five nominated contacts.
Air New Zealand Chief Digital Officer Avi Golan says the airline has big aspirations in the digital space and is looking closely at new technologies to enhance the customer experience.
“We carry tens of thousands of children travelling unaccompanied each year and this product innovation has allowed us to provide guardians with additional reassurance and visibility of their child’s journey, with the added benefit of allowing us to streamline the booking process for both customers and our staff,” says Mr Golan.
Air New Zealand is currently investigating future uses for the Airband product and how it can support other customer journeys.
CAPA's Aviation Awards for Excellence recognise strategic leadership in the industry and were presented at a gala dinner during the CAPA Asia Aviation Summit in Singapore overnight.
Issued by Air New Zealand Public Affairs ph +64 21 747 320
About Star Alliance:
Air New Zealand is proud to be a member of Star Alliance. The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca in Brazil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Overall, the Star Alliance network currently offers more than 18,500 daily flights to 1,330 airports in 192 countries.
For more information about Air New Zealand visit www.airnewzealand.com and for more information about Star Alliance visit www.staralliance.com and/or follow Star Alliance on Facebook, Twitter, Youtube, LinkedIn or Instagram.