Air New Zealand wins again at Skytrax World Airline Awards
Air New Zealand General Manager Customer Experience Carrie Hurihanganui says the awards recognise the hard work the airline puts into delivering a world-class experience to its customers travelling in Premium Economy.
“We’ve invested a lot in our Premium Economy experience – from New Zealand inspired cuisine to a new inflight entertainment system offering gate-to-gate entertainment and great inflight product and we know it’s popular with our customers.
“These awards are also testament to our talented team of people both on the ground and in the air who work incredibly hard to deliver the great Kiwi service we have become renowned for each and every day,” says Ms Hurihanganui.
The Air New Zealand designed and managed Star Alliance Los Angeles Lounge was also named Best Alliance Lounge at the awards for the second consecutive year.
The Skytrax World Airline Awards are the global benchmark of airline excellence. The awards are determined annually through the Skytrax airline passenger satisfaction survey of more than 18 million passengers. The survey covers close to 250 airlines globally and measures passenger satisfaction across more than 40 key performance indicators of airline product and service including onboard seat comfort, food and staff service.
Issued by Air New Zealand Public Affairs ph +64 21 747 320
About Star Alliance:
Air New Zealand is proud to be a member of Star Alliance. The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca in Brazil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Overall, the Star Alliance network currently offers more than 18,500 daily flights to 1,330 airports in 192 countries.
For more information about Air New Zealand visit www.airnewzealand.com and for more information about Star Alliance visit www.staralliance.com and/or follow Star Alliance on Facebook, Twitter, Youtube, LinkedIn or Instagram.