The Fly Buys and Airpoints™ programmes take a new direction
Airpoints and Fly Buys have elected to focus on their own respective loyalty programmes and will no longer offer Airpoints Dollar earning through the Fly Buys network from 17 October.
The organisations have worked together since 2010, but both acknowledge the need to offer something new to their respective membership bases.
Stephen England-Hall, CEO of Loyalty New Zealand, the company which runs Fly Buys, says both businesses are changing the way they work together.
“Fly Buys is enhancing its programme to make it easier for our 2.5 million customers to earn Fly Buys and claim the rewards they want. Air New Zealand has been a great partner in the Fly Buys programme, but we are jointly moving to a relationship that suits both companies’ needs better.”
Mark Street, General Manager Loyalty at Air New Zealand says Airpoints’ focus is on making it simpler for customers to earn Airpoints Dollars at a growing number of direct retail and travel partners.
“The current arrangement worked well for both organisations, but has come to its natural end point in its current form. Over the past 18 months we have been focused on expanding our own partner network to better meet the needs of our membership base."
Both Fly Buys and Airpoints will be providing further information to their respective members in the coming days.
Issued by Air New Zealand Public Affairs ph +64 21 747 320
About Star Alliance:
Air New Zealand is proud to be a member of Star Alliance. The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca in Brazil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Overall, the Star Alliance network currently offers more than 18,500 daily flights to 1,330 airports in 192 countries.
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