Air New Zealand braced for busiest day of the year
On its domestic network alone, the airline will today operate more than 45,000 seats across around 530 flights.
General Manager Customer Experience Anita Hawthorne is reminding travellers to allow themselves plenty of time and to consider taking out travel insurance.
"Naturally our airports are going to be much busier than usual over the holidays and we ask our customers to be patient as we work to get them to their destinations on time.
"We're doing all we can behind the scenes to ensure a seamless customer experience with additional staff rostered on, including 350 corporate employees who have volunteered their time to support their airport colleagues and get our customers to where they need to go.
"For peace of mind however, we recommend allowing extra time to get to and through the airports, signing up to our Travel Alerts service to ensure we have correct contact details on file should we need to reach out to you and consider taking out travel insurance to cover for any unexpected situations that may arise outside of our control," says Ms Hawthorne.
Strong summer demand means Air New Zealand will operate 2.2 million seats across its domestic network over the peak December-January period, 90,000 more than the same period last year. The airline has added more than 180 extra flights between 21 and 31 December to get holidaymakers to and from their destinations.
Issued by Air New Zealand Public Affairs ph +64 21 747 320
About Star Alliance:
The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca Brasil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Overall, the Star Alliance network currently offers more than 18,400 daily flights to 1,300 airports in 191 countries. Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.