Air New Zealand and OCS celebrate professional cleaners

Air New Zealand and facilities management company OCS are this week celebrating the work of the army of professional cleaners who keep the airline ticking over every day.
18 October 2018

To celebrate Thank Your Cleaner Day™ today, the two companies joined together to host a brunch on Monday to acknowledge the hundreds of people who keep the airline’s fleet of aircraft and other facilities clean and tidy.

Every day Air New Zealand’s 220 cleaners and its back of house staff work in shifts around the clock to clean up after the 40,000 plus passengers who travel on the airline’s domestic and international services, as well as providing contract cleaning services to other airlines.

The average turnaround time for an international long haul jet service is around 90 minutes. During this time a team of 16 will race the clock to clean the aircraft, including vacuuming, wiping surfaces, clearing rubbish, collecting headsets and positioning safety cards.

Another 250 OCS cleaners take care of Air New Zealand’s corporate offices, airport lounges and other facilities around Auckland, with another 300 cleaners across Air New Zealand’s other domestic ports.

Air New Zealand Group General Manager Airports Roger Gray says cleaners play an incredibly important role in the airline’s operation.

"Because our cleaners work behind the scenes, passengers don't always appreciate the hard work that goes into preparing an aircraft for boarding and they don't get to share in the great feedback from happy customers that our front of house staff often experience.

"We wanted to use Thank Your Cleaner Day™ to acknowledge and highlight the key part this team plays in delivering a great experience for our customers and let them know their efforts are valued and appreciated."

OCS Managing Director Gareth Marriott says cleaning is one of the most important industries in the world, yet most of the people undertaking this important work are invisible to most.

"Cleaners work day, night, and weekends to keep our clients’ working and living environments clean, safe and hygienic, often under the radar.

"This is a great opportunity for New Zealanders to recognise and value the industry and the vital contribution it makes to businesses and the wider community. Let's say thank you! Today and every day."


Issued by Air New Zealand Public Affairs ph +64 21 747 320