Air New Zealand has #1 reputation on both sides of the Tasman
This is the first time in the airline's history the airline has been named as the most reputable company in Australia and the second year in a row the company has taken out the top position in New Zealand.
In Australia, Air New Zealand has moved from sixth place in 2016 to take the number one spot ahead of Australia's own national carriers Qantas and Virgin Australia which indexed in fifth and 16th place respectively and other big corporates such as Toyota, Apple Australia, Myer and Woolworths. In New Zealand, Air New Zealand topped companies such as Toyota, ASB and The Warehouse.
Air New Zealand Chief Executive Officer Christopher Luxon says it’s fantastic Air New Zealand not only has the number one reputation in New Zealand but has taken out the top spot in Australia for the first time.
"The results are testament to all the hard work of Air New Zealand staff who over the past decade have helped build an enviable reputation for the airline globally by delivering our uniquely Kiwi award-winning experience.
"Despite being a relatively small airline in global terms, Air New Zealand continues to punch above its weight by taking great ideas and turning these into world leading product and service offerings that enhance the customer experience.
"In Australia this includes the likes of our ‘Better Way to Fly’ campaign featuring well known Australian actor Bryan Brown as the voice of Dave the Goose encouraging Australians to choose Air New Zealand for travel to North and South America and our 2015 safety video ‘Surfing Safari’ which starred the Australian surfing legend Mick Fanning.
"It’s clear Australians love the Air New Zealand products and services and we’re thrilled to be held in such high regard on both sides of the Tasman."
Issued by Air New Zealand Public Affairs ph +64 21 747 320
About Star Alliance:
Air New Zealand is proud to be a member of Star Alliance. The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca in Brazil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Overall, the Star Alliance network currently offers more than 18,500 daily flights to 1,330 airports in 192 countries.