Star Alliance takes best Alliance title at Skytrax World Airline Awards

In its 20th Anniversary year, Star Alliance has claimed the Best Airline Alliance title at the Skytrax World Airline Awards for the second year running.
20 June 2017

The Alliance's prestigious Los Angeles Lounge also received the Best Airline Alliance Lounge Award for the third year in row. Elsewhere four Star Alliance Airlines have been ranked among the Top 10, and 13 Member Carries claimed a total of 26 awards.

Accepting the award at the Paris - Le Bourget Air Show, Jeffrey Goh, CEO Star Alliance said: "This is an important accolade to receive in our 20th Anniversary year. It once again shows that our investment into a modern IT infrastructure is paying off, enabling the more than 440,000 member airline employees to provide customers with an even better Alliance travel experience. Our IT hubs are the foundation which will allow us to use digital technology to offer a more individual and a better Alliance travel experience going forward."

Star Alliance was the first airline alliance to receive the Best Alliance Award from Skytrax when the category was first introduced in 2005 and has since held the award eight times.

The World Airline Awards are managed by international air transport rating organisation, Skytrax Research of London, UK. The latest survey was conducted between August 2016 and May 2017, attracting 19.87 million eligible entries with participants from 105 nationalities. The survey covered over 325 airlines, from largest international airlines to smaller domestic carriers, measuring quality standards for 41 Key Performance Indicators across front-line product and service factors in the airport and on-board environments.

Complementing the Alliance awards, 13 Star Alliance member carriers received distinctions in 26 individual categories, with four achieving top 10 rankings in the Top Airline Category: Singapore Airlines (2), ANA (3), EVA (6) and Lufthansa (7).

Star Alliance distinctions
Aegean Airlines

Best Regional Airline in Europe

Air Canada

Best Airline in North America 


World's Best Airport Services
Best Airline Staff in Asia 

Austrian Airlines

Best Airline Staff in Europe


Best Airline in South America
Best Regional Airline in South America

COPA Airlines

Best Airline in Central America / Caribbean
Best Airline Staff in Central America

Ethiopian Airlines

Best Airline in Africa


Best Business Class Comfort Amenities
World's Best Airline Cabin Cleanliness


Best Airline in Europe
Best Airline in Western Europe
Best First Class Lounge Dining

Singapore Airlines

Best Airline in Asia
Best Business Class Airline Seat
Best Premium Economy Onboard Catering

South African Airways

Best Airline Staff in Africa


Best Economy Onboard Catering
World's Best Economy Class
Best Airline Lounge Spa Facilities

Turkish Airlines

Best Airline in Southern Europe
Best Business Class Onboard Catering
World's Best Business Class Airline
Best Business Class Lounge Dining

Your chance to become a mileage millionaire!

For those looking to experience our Skytrax awarded airlines and Alliance, here is your chance. As part of its 20th Anniversary activities, Star Alliance is currently running a global competition, inspired by the theme of "Connecting People and Cultures". The prize is one million frequent flyer miles* and each of the Alliance's 21 Frequent Flyer Programmes are participating.

Taking part in the competition, which runs until July 31st, is easy. Log on here and select the Star Alliance FFP in which you wish to win the million miles. If you are not already a member of a Star Alliance FFP, simply sign up and receive a membership number online. Next, upload a profile picture, or selfie, together with a photo of your favourite cultural experience. A unique built-in photo tool will merge the two pictures and provide you with a choice of two personalised silhouettes, one of which you can use to enter the competition with. Then briefly describe your cultural experience, detailing what made it so special and how it relates to the broader Star Alliance Anniversary campaign theme of connecting people and cultures.

The competition is available in all nine Star Alliance digital platform languages: Chinese (Simplified), Chinese (Traditional), English, French, German, Korean, Japanese, Portuguese and Spanish. Judging will be carried out independently, by among others, Star Alliance's 20th Anniversary partner, National Geographic, and winners will be announced on September 28th, 2017.

All entries go through a brief moderation process where they are screened for basic photographic resolution quality and other general criteria as specified in the competition Terms and Conditions. Once approved, they are then posted in the cultural experiences map for other travellers to view and interact with.

The Star Alliance FFPs are also providing some inspiration on what can be done with a million miles and are presenting some unique travel experiences.

*Some FFPs are offering alternative/comparable prizes. See full terms and conditions.