Air New Zealand helps manage flow of international arrivals

Air New Zealand is working with the New Zealand Government to align incoming passenger flows with available isolation facilities.
22 July 2020

The move is to help ensure the country is able to continue to provide quarantine accommodation for inbound passengers for the required 14-day period. The airline has had a hold on international services into New Zealand since early July, following a request from the Government.

Air New Zealand Chief Executive Officer Greg Foran says the airline continues to work closely with the Government to support efforts to contain COVID-19 at the border.

"We recognise we play an important part in supporting the Government and New Zealand's fight against COVID-19. 

"We have extended a hold on new bookings until 29 July, to ensure we comply with the rolling 14-day quota. Following this there is capacity for Kiwis to book flights to return home and we will continue to manage this going forward."

If customers have a flight booked to New Zealand and no longer wish to travel, they are encouraged to let the airline know to free up space for other returning New Zealanders.

There may be a small number of customers who will need to be moved to other flights, and the airline will contact any affected customers.

Outbound Air New Zealand services from New Zealand to international ports are not affected by the New Zealand Government restrictions. Domestic services are not impacted.


Ends

Issued by Air New Zealand Communications.

Email: media@airnz.co.nz  │  Twitter: @AirNZMedia

About Star Alliance

The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca Brasil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines and United. Overall, the Star Alliance network currently offers more than 18,800 daily flights to over 1,300 airports in 193 countries. Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.

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