New regional lounge in Napier opens for travellers
The brand-new lounge caters for around 130 guests – almost double the seating capacity than the previous space – alongside several distinct zones for customers to relax in, including a café area, a self-service buffet and drinks station as well as dedicated business and quiet areas.
The airline has also added more than 17,000 additional seats from mid-August to October in and out of Napier to support domestic tourism and encourage Kiwis to travel to the region.
Air New Zealand's Chief Customer and Sales Officer Leanne Geraghty said the new lounge, located on level 1 of the terminal, has been designed to further enhance the customer journey.
"We know our customers travel for a myriad of reasons, those travelling for business may want a quiet space to get some work done before flying, others to sit, relax and enjoy a pre-flight drink. This insight was at the heart of the new lounge design.
"With many Kiwis continuing to explore all New Zealand has to offer, and Hawkes Bay proving a popular corner of the country, it's the perfect time to open the doors and welcome customers to our new lounge space."
The new Napier lounge follows the opening of other new regional lounges, including Nelson and New Plymouth, which are all part of an investment Air New Zealand is making in regional lounges across the country.
The new lounge is open from today to all Airpoints Elite, Gold, Elite Partner and Koru members departing on an Air New Zealand flight (no more than four hours prior to flight departure).
About Star Alliance
The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognised by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United. Overall, the Star Alliance network currently offers more than 19,000 daily flights to more than 1,250 airports in 195 countries. Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.
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