Temporary changes to Air New Zealand on-board food and beverage service
Air New Zealand Chief Customer and Sales Officer Leanne Geraghty says the health and safety of our customers and crew is paramount so from tomorrow we will be providing our onboard snack to customers when they disembark the aircraft, rather than during the flight.
"We know customers look forward to their cookie, popcorn or bliss bites so rather than pause food and beverage service, we have made the decision to offer our popular snacks to our customers to enjoy when they arrive at their destination."
"It's anticipated that we will soon see the Omicron variant within the New Zealand community, so we are making this change now to further safeguard our customers and crew."
Masks will continue to be mandatory for all customers onboard and must be worn throughout the duration of the flight.
"Masks are one of the key ways to limit transmission, so making this change will enable our customers' masks to be kept on throughout the flight and ensure they are as safe as possible while onboard an Air New Zealand aircraft" Geraghty said.
This temporary change will be reviewed on a regular basis and updated accordingly. Water will still be available upon request.
Issued by Air New Zealand Communications.
About Star Alliance
The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognised by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United. Overall, the Star Alliance network currently offers more than 19,000 daily flights to more than 1,250 airports in 195 countries. Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.
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