Air New Zealand begins Inflight Wi-Fi rollout
The airline is rolling out Wi-Fi capability across its international jet fleet, beginning with the 777-300 fleet. Further Wi-Fi enabled aircraft will become available progressively over the next couple of months.
Air New Zealand is utilising satellite company Inmarsat's global GX satellite constellation and has partnered with Panasonic Avionics as the in-cabin technology supplier.
Air New Zealand Chief Digital Officer Avi Golan says the airline has been working closely with its partners to prepare for the launch of Inflight Wi-Fi which will enable customers to access email, social media channels, web browsing and go shopping while travelling.
"We're launching Inflight Wi-Fi as a trial initially in order to gather customer feedback and ensure it meets the needs of our customers before we roll it out across our international jet fleet.
"The service will be available progressively with the installation of Inflight Wi-Fi on our Boeing 777-300 fleet expected to be completed by June 2018 and our Boeing 777-200 fleet rolling out from April next year.
"The trial will not only test the technical aspects of the service, it will also gather feedback on pricing options. Going forward, customers will be able to choose to sign up for different timeframes and have the ability to pay in a variety of ways, including with Airpoints Dollars™, as we look to offer a best in class connected inflight experience.
"Looking ahead, we're keen to actively explore new content opportunities and will also make Air New Zealand's friendly chatbot, Oscar, available to help assist passengers to resolve any travel related questions during their journey," says Mr Golan.
Issued by Air New Zealand Public Affairs ph +64 21 747 320
About Star Alliance:
Air New Zealand is proud to be a member of Star Alliance. The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca in Brazil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Overall, the Star Alliance network currently offers more than 18,500 daily flights to 1,330 airports in 192 countries.
For more information please visit Air New Zealand and Star Alliance and/or follow Star Alliance on Facebook, Twitter, Youtube, LinkedIn or Instagram.