Roni Nilsen

Travel Broker Roni Nilsen 275 x 170

A passion for travel, and a passion for life has captivated me for the past 25 years in the very exciting travel industry.

I offer my clients the very best of my personal and professional services, priding myself on the high level of attention, whilst taking care of every detail.

As a broker for Air New Zealand, working from my waterfront office in Nelson, I work alongside some of the world’s leading operators, and have access to the very best travel products including, airlines, cruises, coach, rail, walking, and cycling.

Planning and research is a large part of your travel dream. It is extremely important to me, and going that extra mile for my clients is part of what has them returning year after year.

No matter where my clients are based around the world, I have access to the most up to date communication systems available and can be reached 24/7.

My travels have taken me to amazing places around the world and I look forward to being a part of your holiday planning team, and sharing with you, the unforgettable travel dreams we will create together.

Contact Details:
Phone: + 64 3 539 1214
Mobile: + 64 21 548 747
Location: Nelson and Blenheim
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"Roni was recommended to us in 2003 to assist with our first trip to Europe and we were immediately drawn to her friendly, helpful manner.

Her knowledge and experience is amazing and she has been extremely supportive and understanding throughout all our dealings, adding to our experiences with recommendations we would never have thought of.

Roni has always been there when we needed her - phone calls at 9.30pm on a Friday night to discuss a problem which had just arisen, rearranging flights because of bad weather and personally delivering new documentation to us at the airport are just a couple of examples of her dedication.

We have now booked eleven overseas trips through Roni and look forward to an ongoing relationship for years to come.

Ian and Annette Pilgrim, Nelson, NZ

In 2015 we approached Roni again in regard to a trip to Shanghai, UK and Hawaii which included accommodation, and car hire.

She visited us at home and with her usual cheerful but professional manner assisted us to get the best possible outcome to suit us. She maintained regular contact and kept us fully informed each step along the way with any minor glitches quickly and efficiently attended to.

Our trip was all that we had hoped it would be due to Roni’s competent, efficient and reliable service. We appreciated the de-brief on our return and found Roni accepting of our constructive opinions and concerns which were not related to her arrangements.

We would have no hesitation in using Roni again and strongly recommend her dependable competent and friendly service to anyone considering travel, domestically or internationally.

Mike & Inga Cotton, Nelson, NZ

I find it so difficult to put into words my deep gratitude for the length that Roni went to in enabling my return to Nelson recently. I was unlucky (some may think different), in that I was “stranded” for an additional eight days in Bali, due to the latest volcanic eruption.

One email to Roni when my first flight was cancelled, and she took control, keeping me informed both by telephone and email just where we were, with regard to rescheduling of flights and the very important insurance cover.

She really is an extraordinary Travel Broker who works tirelessly beyond one’s expectations - hand delivering documents etc., and then ensuring that all is well on one’s return.

In my instance the most valuable document was my Cover-More Travel Insurance Policy – how pleased was I that I listened to Roni’s sound advice prior to departure.

Roni has been my travel broker/agent for many years. I shall certainly continue to enjoy using her friendship and expertise.

Sue Morton-Gilligan, Nelson, NZ