Most Business Class fares are fully refundable, with changes permitted right up until departure, and beyond too if you don't make your flight. Please note your ticket is not transferable to another person.
Sometimes there are special discounted Business Class fares available, shown as 'Business Saver' fares when booking online. These special fares are non-refundable and the same rules apply to changes as apply to Smart Saver fares.
Terms & Conditions
¹ Pacific fares include Honolulu, Bali, Tahiti, the Cook Islands, Fiji, Niue, Norfolk Island, Samoa, Tonga, Vanuatu and New Caledonia.