Travel alerts

Check if your travel is impacted by these major events.

We're here to help. For updates on your flight, download the Air NZ mobile app or sign up for our travel alerts.

COVID-19: Capacity reductions & service suspensions

As a result of the impact of COVID-19 on travel demand, we are further reducing capacity across our international network.

Please click the below destination for more information regarding changes to our schedule. Please note these changes will continue to be regularly updated.

COVID-19: Government Level 4 COVID-19 information

The New Zealand Government has provided further COVID-19 Level 4 restrictions advice on the afternoon of Friday 27 March. Domestic travel is only permitted for essential workers relating to the response function for COVID-19. More information regarding this is available here.

Connecting from a domestic to an international flight will not be permitted after 11:59 pm Friday 27 March.

Click here to watch Doug Grant, Senior Manager Customer Care and Communications, discuss Air New Zealand's advice for customers.

If you are holding a domestic ticket for travel within the next 48 hours, and you no longer wish to fly, please click here to release your seat and we will put your fare into credit. 
This will help to free up seats to help get other Kiwis home.

Thank you for your ongoing support as we work through this challenging and difficult time.

COVID-19: Adjustments to our domestic network

With New Zealand now at Alert Level 4, we are adjusting our domestic network. From 3 April, a limited schedule will operate to enable essential travel only and to keep air freight moving.

Overall, domestic capacity will reduce by 95 percent compared to pre-COVID-19 levels.

Before you book a ticket or head to the airport, please check that you qualify for essential travel.

For further travel related information, our dedicated COVID-19 information hub is also available.

Our domestic schedule, while the country is at Alert Level 4, is as follows:

 
Auckland – Christchurch

Days of Operation

: Monday to Friday

Saturday and Sunday

Services per day

: 3 return services

1 return service

Aircraft Type

: Airbus A320

Airbus A320

 
Auckland – Wellington

Days of Operation

: Monday to Sunday

Services per day

: 1 return service

Aircraft Type

: Airbus A320

 
Christchurch – Dunedin

Days of Operation

: Monday and Friday

Services per day

: 1 return service

Aircraft Type

: ATR-72

 
Wellington – Christchurch

Days of Operation

: Monday to Friday

Saturday and Sunday

Services per day

: 2 return services

1 return service

Aircraft Type

: Bombardier Q300

ATR-72

 
Wellington – Nelson

Days of Operation

: Monday to Friday

Services per day

: 1 return service

Aircraft Type

: Bombardier Q300