Following 11 years working in retail travel with Air New Zealand, I became a travel broker in 2012. Working from a home office based in Richmond gives an exciting way to book travel with a more personal experience. The flexibility allows contact when you need it and still offering the same exceptional high standard of customer service. When you pick up the phone to call me, you know it’s me that will answer the phone.
My background in travel started with work on board Princess Cruises ships around the globe, after two years working on board with Princess I moved to Nelson where I started work for Air New Zealand in 2001.
My passion is travel and helping you plan your trip is what I am here to do. Whether it be a business trip, the holiday of a life time or simply flights that you need, I am here to make sure you enjoy every part of it and make the process as smooth as possible.
Call or email me today to discuss your travel requirements in further detail.
Vanessa Carmichael has been my travel broker for approximately 12 years and has done a fabulous job. I go on between one to two long vacations a year and Vanessa organises the entire itinerary from airport pick ups and drop offs all the way through to flights and accommodation. Vanessa comes to my place of business to sit with me to discuss my requirements as well as offer her wealth of knowledge and experience.
I have Vanessa to thank for helping me create some magical vacations and memories and can not praise her work enough. She is a credit and asset to your company.
Cheryl Brundell, Palms Motel
Vanessa became our travel agent in 2013, she books all our overseas corporate travel and accommodation. Her knowledge of the travel industry worldwide is excellent and her advice on what is required when travelling in different countries, i.e. entry visas required etc, is right up to date. If she has the slightest doubt she will research the country’s requirements to make sure what she is advising is correct. Vanessa also assists with national travel and accommodation when we have an extensive itinerary which involves several travellers. She always goes the "extra mile" when getting the best prices for flights and accommodation, and offers several choices to ensure our travellers arrive as requested or stay in an area which best suits their needs.
Vanessa is a pleasure to work with, she is prompt in getting back with suggested flights and accommodation, and always makes sure that she is contactable should changes be required at short notice when our staff are travelling anywhere in the world.
Not only does Vanessa do our corporate travel, she has also done personal travel for staff members with the same efficient manner. I would have no hesitation in recommending Vanessa for any type of travel booking, personal or corporate.
Bim Rogers Nelson Forests Ltd