Find out about what to expect at check-in or about checked baggage allowances for domestic travel.


You can relax and enjoy a complimentary snack and refreshment on most of our domestic flights.

All 737 and A320 flights between Auckland, Wellington, Christchurch, Dunedin and Queenstown are Koru Hour flights every weekday before 8am and 4:30pm - 7pm. Start the day with a tea or coffee and a muffin or cookie. On the early evening flights between 4:30pm - 7pm, New Zealand wines, premium New Zealand beers and L&P are added to your beverage choices, served with cheese and crackers or a savoury snack.

Please note this service is restricted on flights under 45 minutes and in turbulent flying conditions. Koru Hour is not available on Public Holidays, weekends, or from Monday 22 December 2014 until Friday 2 Jan 2015. During this period, the standard all day/weekend offering will be available. Koru Hour will services will resume from Monday 5 January 2015.

On weekends and weekdays between 8am - 4:30pm and after 7pm, you'll be offered a selection of a great tasting sweet or savoury snack as well as tea, coffee or water.

Customers flying on our ATR72 and Q300 aircraft on flights longer than 45 minutes are offered tea, coffee or water and a snack. For flights less than 45 minutes customers will be offered water and a snack. There is no inflight service on our Beech 1900D aircraft.