Seat. Seat+bag. The works. Works deluxe.
Business premier.
1 x carry-on bag (up to 7kg) Tick. Tick. Tick. Tick.

2 x carry-on bags (up to 7kg)

Tick. Tick.
1 x checked bag (up to 23kg)
Tick. Tick.
2 x checked bags (up to 23kg) each    
Tick. Tick.
3 x checked bags (up to 23kg) each  

Tea, coffee and water  Tick.  Tick. Tick.
Tick. Tick. Tick.
Gate to gate, seat-back inflight entertainment: TV, music, games Tick. *  Tick. * Tick. * Tick. * Tick. * Tick. *
Gate to gate, seat-back inflight entertainment: including movies     Tick. * Tick. * Tick. * Tick. *
Complimentary meal & drinks     Tick. Tick. Tick. Tick.
Kids meal including activity pack      Tick. * Tick. * Tick. Tick.
Standard Seat Select included      Tick. * Tick. * Tick. Tick.
Premium check-in       Tick. Tick. Tick.
Priority baggage       Tick. Tick. Tick.
Priority boarding Tick. Tick. Tick.
Lounge access (where available)      

More personal space
Tick. Tick.
Neighbour free guarantee       Tick.

worksdeluxe is available on Air New Zealand operated Boeing 767 and Airbus A320 aircraft only.

Premium Economy is available on Air New Zealand operated Boeing 777 and 787-9 Dreamliner operated Tasman and Island services.

Business Premier is offered on Air New Zealand wide bodied aircraft - Boeing 777 and 787-9 Dreamliner.

Please note: For multi-stop bookings theworks product is only available for travel in Economy class.

*Air New Zealand operated flights only. For customers travelling on NZ7000 series flights operated by Virgin Australia the following applies:

  • seat and seat+bag: We recommend that you download the Virgin Australia Entertainment app to your portable device before your flight to access complimentary gate-to-gate inflight entertainment. Remember to take headphones and fully charge your device. The Virgin Australia Entertainment app currently is available on Wi-Fi enabled Apple iPad®, iPhone® and ipod Touch® devices; Android™ phones and tablets.
  • theworks and Business Premier:  While every effort will be made to provide you with access to a tablet on board your Virgin Australia flight, we recommend that you download the Virgin Australia Entertainment App on your own device prior to your flights to ensure that you’ll be able to access the gate-to gate inflight entertainment offered. Seat Request and Child Meals are not available.

Please note: Infant meals are not provided so you are welcome to bring your own baby food and feeding equipment on board. Our cabin crew are happy to prepare, heat and wash bottles whenever needed, however please note there are no sterilising facilities on board the aircraft.

Buy snacks and drinks on board

While a meal or drinks are not included with our Seat and Seat + Bag products, you'll be able to purchase snacks and drinks from our Inflight Bites menu using a credit card or pre-paid voucher which can be purchased at the airport (please note cash and debit cards are not accepted on board Air New Zealand flights. Cash is accepted on Virgin Australia flights only).

With The Works and Works Deluxe products, once you've enjoyed your meal and drink service, you'll be able to order complimentary additional drinks from the Inflight Bites menu.

For further details on your food options onboard, please check out our Eating and Drinking information.

Baggage allowances

Airpoints Elite and Gold members can take an additional carry-on bag (up to 7kg) with any of the Seats to Suit products.

Airpoints Elite, Gold and Koru members can take an additional checked bag (up to 23kg) with the Seat + Bag, The Works and Works Deluxe products. The Seat only product does not include checked baggage allowance for any passengers.

Infants are entitled to a one piece cabin baggage allowance but do not receive a checked baggage allowance.

Lounge access

With our Business Premier product you'll receive lounge access when departing from airports where Air New Zealand has has a branded and operated airport lounge.

Business class customers also have access to the Qantas lounge when departing from Adelaide and Perth. Please note there is no lounge access at the Sunshine Coast airport.
If travelling via an indirect route lounge access is not available in the transit airport. e.g.  if travelling Auckland --> Brisbane --> Cairns, lounge access is available in Auckland only, not Brisbane.
If travelling from a regional New Zealand port lounge, access is available when transiting in New Zealand. e.g. if travelling Dunedin --> Christchurch --> Brisbane, lounge access is available in both Dunedin and Christchurch.